Entry-Level Customer Service Rep
Entry-Level Customer Service Rep
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1 Vacancy
Job Description
Job Title: EntryLevel Customer Service Rep
Location: Cincinnati Ohio
Company: Shine Social Brand
Job Description:
We are seeking an enthusiastic and customerfocused EntryLevel Customer Service Rep to join our Cincinnati team. This role will provide essential support to our clients and internal teams ensuring seamless communication and exceptional service delivery.
Salary Range: $18.00 $27.00 per hour based on experience.
Key Responsibilities:
- Assist clients with inquiries and provide accurate information about company services.
- Maintain positive and professional communication with clients through phone email and inperson interactions.
- Address and resolve client concerns promptly escalating issues to the appropriate team when necessary.
- Support the team with administrative tasks including data entry filing and document preparation.
- Help coordinate and schedule meetings appointments and client followups.
- Contribute to maintaining a welcoming and organized office environment.
Qualifications :
Qualifications:
- High school diploma or equivalent; additional education or certifications are a plus.
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and prioritize effectively in a fastpaced environment.
- Attention to detail and commitment to accuracy.
- Basic proficiency in Microsoft Office Suite (Word Excel Outlook).
- Positive attitude adaptability and willingness to learn.
Additional Information :
Benefits:
- Comprehensive health dental and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off and holidays.
- Professional development opportunities.
- Flexible work environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
