Transportation Customer Service -TH EN
Transportation Customer Service -TH EN
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Job Description
Role : Customer Service Agent Transportation Account
Location : Bang Na Bangkok
Date of Joining (Start date): 22nd March
Project Industry: Transportation
Task: Email Chat Voice
Requirement:TH EN (B2
Welcome Freshgrad
Bachelor
Days off : 2 days depending on schedule.
Shift 247
Budget : 22000 THB //Meets KPI 1000/M//Meets Attendance 750 /M
Excellent Communication in English B2
Job Description
Responsibilities;
Provide all required information to customer through out any channels (Phone Email Chatbot Social Media etc.
Handle and support customer issue/ problem to ensure that the problem will be solved and recognized as per aspect and contribute the customer satisfaction.
Cooperate with all related parties in case that next further is required to be response/ proceed from related parties.
Qualifications;
At least Senior Vocational s Degree and/ or Bachelors Degree in any fields.
Fresher is welcome and experience is a plus from Airline Tour Agency Hospitality and Call Center from any airline booking platform will be advantage.
Excellent in English for Speaking Listening and Writing (At least B2 is needed).
Working 5 days a week which weekend is included (Shift rotation is apply).
Perks/Benefits;
Basic Salary.
Performance Incentive.
Diligent Allowance.
Social Security Fund.
Group Insurance (Life Health & Accident cover worldwide).
Annual Increment (As per company policy).
Bonus (As per company policy).
Leave Entitlement (AL SL BL etc..
Entertainment Events (Whole year).
Yearly Health Checkup (As per company policy).
Special Rewards & Points to redeem any special vouchers gifts etc.
Employment Type
Full Time
