Reporting to the Accounts Receivable Manager the Senior Collections Specialist will focus on supporting and reconciling Vuoris wholesale accounts with major retail companies. The ideal candidate is detailoriented organized and skilled in researching resolving and tracking chargebacks and discrepancies. Excellent communication skills are required.
What youll get to do:
Account Collection:
- Proactively pursue the collection of outstanding debts from North American and international wholesale clients through professional communication methods.
- Maintain detailed records of all collection activities including promises to pay disputes and other relevant communications.
Account Reconciliation:
- Regularly reconcile large customer accounts ensuring accurate reflection of credits payments and invoices across multiple systems (internal and customer).
- Collaborate closely with the sales department to ensure accurate invoicing and prompt resolution of disputes.
Chargeback and Discrepancy Management:
- Investigate resolve and track chargebacks and discrepancies resolutions.
Stakeholder Communication:
- Build and maintain strong positive relationships with both internal and external stakeholders.
- Collaborate with the internal sales team to ensure clear communication regarding customer accounts especially in complex or sensitive situations.
MonthEnd Close Assistance:
- Collaborate with the accounting team to ensure accurate and timely monthend close processes.
- Respond to and fulfill ad hoc requests from across the business promptly and efficiently.
Qualifications :
Who you are:
- Bachelors degree in Finance Accounting or equivalent work experience.
- 3 years of experience in accounts receivable with a strong emphasis on collection reconciliation and managing large portfolios.
- Experience in the retail industry specifically with large retail wholesale accounts. Experience in apparel industry preferred.
- Proficient in Excel including vlookups.
- Exceptional attention to detail and organizational skills.
- Excellent communication skills both written and verbal.
- Ability to thrive in a fastpaced environment.
- Experience with Microsoft D365 is a plus.
Additional Information :
Our investment in you:
At Vuori were proud to offer the following to our employees:
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits
The hourly range for this role is $29.00/hr $31.00/hr.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime