Portuguese-Speaking Technical Support Representative
Portuguese-Speaking Technical Support Representative
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Job Description
PortugueseSpeaking Technical Support Representative Athens Greece
Are you passionate about technology and customer support Join our team in Athens Greece as a Portuguesespeaking technical Support Representative and help customers troubleshoot technical issues while delivering excellent service!
About the Role:
As a Technical Support Representative you will assist customers with technical inquiries troubleshoot hardware and software issues and provide topnotch customer service. This is a great opportunity to work in an international environment and develop your technical skills.
Responsibilities:
- Provide technical support via phone email and chat in Portuguese.
- Diagnose and troubleshoot hardware and software issues for customers.
- Guide customers through stepbystep solutions and escalate complex cases when necessary.
- Ensure customer satisfaction by delivering timely and effective support.
- Maintain records of customer interactions and technical issues.
Requirements:
- Fluent in Portuguese (C1/C2 level) and proficient in English (B2 level or higher).
- Previous experience in technical support IT helpdesk or customer service is a plus.
- Basic knowledge of computer hardware software and networking.
- Strong problemsolving skills and ability to work in a fastpaced environment.
- Valid EU work permit or Greek residency (for nonEU citizens).
Whats Offered:
- Competitive salary with performancebased bonuses.
- Relocation package (flight ticket and accommodation assistance for candidates relocating to Athens).
- Paid training to enhance your technical skills.
- Career growth opportunities within a global company.
- A vibrant multicultural work environment in Athens Greece.
How to Apply:
If youre excited about technology and love helping people apply today! Send your CV in English.
Join us and be part of a team that makes a difference!
Employment Type
Full Time
