ServiceNow Infrastructure Senior Support Secret
ServiceNow Infrastructure Senior Support Secret
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Salary Not Disclosed
1 Vacancy
Job Description
Requirements:
- Bachelor s Degree with 8 12 years of relevant experience or master s with 610 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable.
- Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance
- Hold an active security certification that meets DOD 8570 IAT level II or higher such as Security
- Understanding of ITIL foundation or ITIL certified
- Experience in architecture design development and delivery of data driven operations capabilities within a DoD environment including experience building and deploying software applications that meet DoD security standards and updating applications and code to meet security scans and security implementation guidelines (e.g. STIGs).
- 5 years of handson experience standing up configuring and/or maintaining environments
- Experience with JIRA Git and Confluence
- Experience working with a highly technical team and in a dynamic fastpaced environment
- Experience moving from a legacy application to a new application.
Essential Requirements: US Citizenship is required. DoD Secret Clearance is required. Must Hold an active security certification that meets DOD 8570 IAT level II or higher such as Security
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the employee will regularly sit walk stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally movement that requires twisting at the neck and/or trunk more than the average person squatting/ stooping/kneeling reaching above the head and forward motion will be required. The employee will continuously be required to repeat the same hand arm or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close distance depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist waist to shoulder or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress
Job Duties:
- Manage servers networks storage systems and containers while monitoring system performance and performing routine updates patches and security configurations.
- Configure and maintain firewalls VPNs implement access controls and ensure compliance with security policies.
- Establish environments by standing up various containers for the ServiceNow team to execute their work
- Prepare and create containers to allow microservices to work cohesively in a cloudnative application
- Assist in the development of the continuous integration and continuous delivery of software
- Support the standup configuration and implementation of ServiceNow s ITSM OMT TSM and TSOM modules
- Assist in the design creation and maintenance of the ServiceNow application and modules
- Architect and design tool integrations with ServiceNow (Elastic Netcool Kafka etc)
- Coordinate and support application and platform upgrades
- Resolve identified vulnerabilities associated with STIGs and Scans
- Assist with design creation of business process flows
- Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies
- Perform the necessary tasks to design and assist in configuring ServiceNow functions to meet operational needs
- Support business process reengineering activities to identify ways to streamline capabilities into ServiceNow
- Identify trends and find patterns in unstructured and semistructured customer data that can be used to create a more positive customer experience and increase overall network performance
- Interact with the customer to address Systems Engineering technical considerations and associated problems issues or conflicts
- Ensure the infrastructure is properly setup with the right nodes storage and security parameters to host ServiceNow
Requirements: Bachelor s Degree with 8 12 years of relevant experience or master s with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance Hold an active security certification that meets DOD 8570 IAT level II or higher, such as Security+ - Understanding of ITIL foundation or ITIL certified Experience in architecture, design, development, and delivery of data driven operations capabilities, within a DoD environment, including experience building and deploying software applications that meet DoD security standards and updating applications and code to meet security scans and security implementation guidelines (e.g. STIGs). 5+ years of hands-on experience standing up, configuring, and/or maintaining environments Experience with JIRA, Git and Confluence Experience working with a highly technical team and in a dynamic, fast-paced environment Experience moving from a legacy application to a new application. Essential Requirements: US Citizenship is required. DoD Secret Clearance is required. Must Hold an active security certification that meets DOD 8570 IAT level II or higher, such as Security+
Employment Type
Full Time
