Customer Support Assistant
Customer Support Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
The Customer Support Assistant will be responsible for providing outstanding customer service addressing customer inquiries and resolving issues efficiently. You will serve as a liaison between the company and its clients ensuring their needs are met with professionalism and courtesy.
Responsibilities
- Respond to customer inquiries via phone email and chat.
- Resolve customer complaints and issues in a timely and professional manner.
- Provide accurate product or service information.
- Maintain customer records and document interactions.
- Work closely with other departments to ensure customer satisfaction.
- Assist in processing orders and returns.
- Collaborate with the team to improve customer service procedures and processes.
Qualifications :
Skills
- Excellent communication skills both written and verbal.
- Strong problemsolving abilities.
- Ability to handle multiple tasks efficiently.
- Attention to detail and a commitment to delivering highquality service.
- Proficiency in Microsoft Office and CRM software.
Additional Information :
Benefits
- Competitive salary based on experience.
- Opportunities for career growth and professional development.
- Health and wellness benefits.
- Paid time off and holiday pay.
- A positive teamoriented work environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
