Field Service Engineer
Field Service Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Lead Field Service Engineer
Location: Granger IN
Experience Level: Open to All Levels
Experience Required: 2 Years
Education Level: Open to All Levels
Job Function: Engineering
Industry: Packaging and Containers
Total Positions: 2
Relocation Assistance: No
Visa Sponsorship Eligibility: No
Employment Type: Direct Hire
Compensation: $71000 $80000
Job Summary:
We are seeking a Lead Field Service Engineer to provide technical support troubleshooting maintenance and installation services for industrial packaging machinery. This role requires a handson approach responding to customer inquiries and traveling to client locations (5060% of the time) to perform onsite service and repairs. The ideal candidate will build strong customer relationships and have the opportunity to earn 1% commission on recommended and installed parts.
Key Responsibilities:
- Set up finetune and program packaging machinery including VFFS & HFFS Baggers Scales CheckWeighing Systems Metal Detection XRay Detection Print & Conveyor Systems.
- Conduct Factory Acceptance Tests (F.A.T.) to ensure machines meet operational standards.
- Respond promptly to customer service calls and maintenance requests.
- Perform maintenance repairs system overhauls and troubleshooting on existing equipment.
- Accurately log customer calls service activities and expenses related to service work.
- Process invoices and service documentation efficiently.
- Recommend additional services or parts to customers with an opportunity to earn commission.
Travel Information:
- 5060% travel to customer sites for onsite service.
- $50 per diem in cash for personal use during travel.
- Flights typically depart from South Bend for easy access.
- Flexible travel scheduling allowing for faster returns or additional comfort based on preference.
- Dedicated travel assistant available to manage bookings and make adjustments.
- Emphasis on minimizing weekend travel to support worklife balance.
Benefits & Perks:
Company truck provided for travel to customer sites.
Profit sharing 1% commission on recommended parts installed.
Comprehensive company benefits (details available upon request).
Required Qualifications:
Ability to travel 5060% of the time for onsite service.
Experience in setting up finetuning and programming logic for industrial equipment.
Handson expertise in troubleshooting maintenance and repair of packaging machinery.
Strong ability to respond to customer service calls and resolve issues efficiently.
If you are a skilled Field Service Engineer with a passion for problemsolving and handson troubleshooting we encourage you to apply!
Employment Type
Full Time
