Customer Relationship Management Specialist
Customer Relationship Management Specialist
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Job Description
We currently have a vacancy for a Customer Relationship Management Specialist fluent in English to offer his/her services as an expert who will be based in Brussels Belgium. The work will be carried out either in the companys premises or on site at customer premises. In the context of the first assignment the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major clients IT team on site.
Your tasks:
- Customer relationship management aiming at the adoption of digital solutions;
- Creation of stakeholder maps or similar;
- Creation of adoption dashboards and reports;
- Contributing to the success of digital projects and initiatives by keeping stakeholders updated to ensure their adoption of digital solutions;
- Managing communications and defining strategies to increase results in line with defined adoption targets (from awareness to action);
- Tracking project portfolios and associated services;
- Ensure compliance with internal protocols and regulatory standards.
Requirements
- University degree in IT or relevant discipline combined with minimum 10 years of relevant working experience in IT;
- Minimum 2 years of specific expertise in managing and supporting IT portfolio and project management tasks;
- Minimum 2 years of specific expertise in utilizing and managing Project and Portfolio Management (PPM) tools and software;
- Minimum 2 years of specific expertise in documenting and tracking project statuses and resource usage;
- Minimum 2 years of specific expertise in coordinating and collaborating with diverse project and business teams;
- Basic knowledge of budgeting resource allocation and financial tracking;
- Familiarity with project management methodologies such as Agile or PM2;
- Familiarity with repository solutions such as GovIS2 or ServiceNow preferably;
- The following certifications & standards would be considered as an advantage: Certified in PM2 or ITIL;
- Excellent command of the English language.
Benefits
If you are seeking a career in an exciting dynamic and multicultural international environment with exciting opportunities that will boost your career please send us your detailed CV in English.
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package) based on qualifications and experience. All applications will be treated as confidential.
Aspasia Amoiridou <>
We have an opening in the Brussels Belgium for which you may find more info in the link below:
Details:
Position: Customer Relationship Management Specialist
Deadline: 13/03/2025
Rate: max daily 390/day (all inclusive)
Please note that we can only consider EU candidates for this position due to security clearance requirements.
Employment Type
Full Time
