Under the direction of the program manager the residential coordinator assists with daytoday operations of the Peak Living Services Twin Cities Center located in St. Albans WV. Duties and responsibilities include but are not limited to the following:
- Coordinate with the Program Manager for daily operation of the assigned facilities.
- Monitor assigned facility at all times while on duty to ensure compliance with all residents and visitors with Peak Living Services and programmatic policies and procedures.
- Maintain open and timely communication with residents which includes introduction of new or any changes to policies and procedures as well as facility operations and resident management.
- Ensure the intent and practice of all policies and procedures are understood by residents. Follow and enforce all facility guidelines consistently and promptly.
- Make certain the confidentiality of personal information concerning residents as well as if necessary the maintenance of all documentation pertaining to and/or relevant to quality service delivery.
- Perform intake upon entry of all new or reentering residents to the assigned location.
- Under direction of Mission Services staff and the Program Coordinator assist the unhoused population through information referral assistance and supportive counseling to support their efforts toward selfsufficiency.
- Maintain the required daily logs event/critical incident forms and statistical data including monitoring and updating of Peak Living Services databases and spreadsheets if requested.
- Ensure the desk area in maintained in a clean and orderly manner at all times. Perform janitorial duties of the facility as required.
- Answer telephone calls. Taking messages in appropriate and providing information and referral as necessary.
- Follow all training on job specific crisis/stressful situations and vocational areas as well as grant service trainings and requirements.
- Handle crises on an as needed basis with authority to deliver safe quick and decisive action.
- Understand and promote crisis intervention techniques and proper safety procedures.
- Help maintain a clean habitable healthy and safe environment for staff and residents. Security monitoring of all building areas at predetermined intervals throughout the work shift.
- Completion of facility laundry during night shift as well as daily chore lists for any shift.
- Attend and participate in Peak Living Services meetings and other meetings as requested.
- Other duties as assigned.
Qualifications :
- High School diploma or GED preferred.
- At least two years related experience and/or training or equivalent combination of education and experience.
- Must have knowledge of community resources contacts and programs that will benefit the residents as well as knowledge of or ability to learn practical building operation.
- Valid drivers license required.
Additional Information :
- Beginning rate of pay is $12.00 per hour.
- Overnight shift including weekends.
- All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Parttime