Technical Product Analyst - Global Technology Infrastructure Operations
Technical Product Analyst - Global Technology Infrastructure Operations
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1 Vacancy
Job Description
This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO) where our mission is to deliver modern and relevant technology that supports the way McDonalds works. We provide bestinclass foundational technology products and services including Global Networking Cloud End User Infrastructure and IT Service Management. Its our goal to always provide an engaging relevant and simple experience for our customers.
The Technical Product Analyst role is part of the End User Infrastructure & Operations team in Global Technology and reports to the Senior Manager of Employee Experience. This person will build cultivate and strengthen McDonalds enduser products and services. They will have a solid understanding and focus on our enduser applications and services ensuring that we maintain strong security compliance with policies and effectively remediate vulnerabilities. The Technical Product Analyst will work closely with the End User Infrastructure & Operations product managers product analysts and business collaborators to safeguard our systems and protect against potential threats. Their expertise will be crucial in maintaining a robust security posture and ensuring the safety of our enduser applications.
This is an exciting opportunity for an experienced technology individual to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.
Responsibilities & Accountabilities:
- Identify trends opportunities and challenges associated with enduser application security issues.
- Regularly review reporting tools to ensure they effectively capture and present data related to enduser application vulnerabilities.
- Analyze large datasets to identify patterns trends and potential vulnerabilities. Develop actionable insights and strategies to address identified vulnerabilities.
- Collaborates with various department groups to align on security goals gain support for initiatives and ensure effective communication of security policies and procedures as they relate to enduser applications.
- Assist in developing and implementing strategies to maintain and enhance the security posture of enduser applications. Ensure that security measures are uptodate and effective in protecting against potential threats.
- Prepare and present detailed reports on security findings remediation plans and progress to partners. Ensure clear and effective communication to keep all relevant parties informed and engaged.
- Writes epics user stories acceptance criteria in automation scripts and participates in all agile events of the product group as a team leader.
- Builds and maintains strong working relationships with multiple diverse collaborators across the company including members of executive leadership.
- Partners and maintains good relationships with managed service providers and stakeholder groups
- Understands complex customer issues converting them into problem statements and provides out of box solutions through design thinking.
- Invests time to continuously improve product analysis capabilities and close skill gaps.
Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $98140 $125130 per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.
Qualifications :
- Passion for online and mobile technology and knowledge of industry structure trends and influential companies.
- Proficient in delivering clear and concise messages to senior collaborators through written and verbal communication.
- 4 years of product / technical business analyst experience with a Bachelors degree or 2 years relevant experience and a Masters degree.
- Experience defining user experience needs writing epics stories and acceptance criteria in any automation scripting language such as Gherkin etc.
- 3 years of experience working with Microsoft products
- Direct experience on an Agile team.
- Demonstrated experience in conducting user research.
- Demonstrated capabilities working in Jira and Confluence.
- Extremely knowledgeable about software development / programming due to the technical nature of the role.
Preferred Qualifications
- At least 12 years of experience in change and design initiatives covering areas such as operations IT and product development.
- Significant experience in user centric designs to drive the right customer journey outcomes.
Additional Information :
Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.
McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.
McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
