Senior Analyst Customer
Senior Analyst Customer
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Salary Not Disclosed
1 Vacancy
Job Description
The Role
This is a key enabling role within SEEKs wellestablished data analytics function which was named a semifinalist in the Centre of Business Analytics (Melbourne Business School) 2023 Practice Prize!
As a team we are data and analytics experts who get marketing and are great at distilling commercial problems to create highimpact insights and/or enable business outcomes.
In this role you will play an important part in delivering customerfocused analytics for marketing and chip in to key critical initiatives across the organisation.
We are looking for a structured thinker with experience in customer analytics and its application through marketing channels as well as a validated experience of providing analytics expertise in crossfunctional project teams helping drive insight to action.
Key Responsibilities
- Data analysis and insight generation. Collect analyse report and interpret data from various sources to generate insight on marketing performance campaign efficiency and customer behaviour. Collaborate with a wide range of collaborators to understand their objectives and deliver analytics that is actionable and drives value.
- Crossfunctional collaboration. Work closely with marketing teams to understand their data objectives and priorities. Represent marketing in cross functional data projects. Participate in crossfunctional projects to delivery datadriven insights into marketing strategy and .
- Continuous improvement and innovation. Keep tabs on industry trends new technologies and best practices in customer analytics. Find opportunities for process improvements automation and innovation to improve analytics capabilities and deliver efficiency.
- Employment market insight. Stay ahead and communicate insights of the employment market by keeping an eye on demographic policy and economic trends that impact the employment sector.
- Data quality and assurance. Follow established quality assurance standards ensuring the accuracy integrity and consistency of analytical output
Qualifications :
Essential Qualifications Skills and Experience
- Experience in a data analytics role that delivers tangible business outcomes preferably within a marketing or commercial environment.
- Excellent written and verbal communication skills with the ability to present data and insights to both a technical and nontechnical audience.
- Excellent problemsolving skills with a keen attention to detail.
- Proficient in data manipulation and statistical analysis using SQL R Python or similar programming languages.
- Experience working with large scale data platforms (e.g. DWH/relational databases AWS/Azure).
- Experience with visualisation tools (e.g. Tableau Power BI Qlikview).
- Ability to work collaboratively within a team environment prioritise tasks and manage multiple projects simultaneously.
- Comfortable collaborating and building strong relationships across diverse teams especially with nontechnical stakeholders.
- Tertiary qualification in a relevant commercial or quantitative discipline (e.g. commerce marketing economics mathematics technology).
Other Qualifications Skills and Experience
- Experience working across the marketing/advertising technology ecosystem a plus (eg Google Analytics BigQuery CDP Amplitude Salesforce CRM Salesforce Marketing Cloud).
- Understanding of sophisticated analytics techniques and procedures (e.g. predictive analytics statistical modelling) and applied knowledge of when and how to apply these appropriately.
- Understanding of digital marketing metrics and analytics techniques.
- Experience in marketing campaign measurement techniques and approaches to experimentation.
Additional Information :
Perks and benefits
At SEEK we offer:
- Support of flexible working including a mix of office and work from home days depending on your role.
- The opportunity to work from anywhere for up to 4 weeks per financial year
- Casual dress every day
At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with diverse backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable mindset but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond please advise us and we will be happy to assist.
For this role only those with eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
