Sales Support Coordinator 12 month contract

About the role:
You will play a key role in supporting the administrative side of our sales and onboarding process. This is an adminfocused role with minimal customer interaction which instead focuses heavily on data accuracy compliance and process adherence. You will rarely speak to customers directly instead working behind the scenes to ensure that customer records service contracts and funding applications are correctly set up and compliant with regulations.

With a strong emphasis on structured sales processes this role involves routine administrative work including data management compliance checks and quality assurance. Your expertise in Salesforce Aged Care programs (HCP & CHSP) MAC Portal and compliance will be essential in maintaining accuracy and efficiency.

This is an approximate 12 month fixedterm opportunity suited to someone who enjoys structured workflows attention to detail and ensuring compliance in a teambased environment. While youll have the flexibility to work from home attendance at our Bella Vista office is required at least once a month therefore you will need to be based in Sydney. 

Your key responsibilities will include:

• Managing Salesforce data entry ensuring accuracy across customer records quotes and service contracts.
• Coordinating and maintaining the endtoend sales support process for new customers.
• Assisting in funding applications quality audits and compliance checks for HCP services.
• Supporting internal teams with reporting training and CRM updates.
• Ensuring adherence to internal processes and government regulations within aged care programs.
• Collaborating with HCP Specialists and Customer Care Managers to maintain data accuracy and streamline onboarding workflows.

About you:
To excel in this role you will have a strong administrative background with a keen eye for detail and a passion for process improvement and compliance.

You will also bring:

• Experience in a similar administrative or sales support role ideally within aged care healthcare or a complianceheavy industry.
• CRM expertise with a preference for Salesforce experience.
• Strong skills in data management compliance and audit processes.
• Proficiency in Excel and Google Sheets for tracking and reporting.
• A teamfocused mindset capable of managing workload collaboratively.
• Strong verbal and written communication skills
• Knowledge of aged care funding programs (HCP & CHSP) is highly desirable but not essential.

If you are detailoriented enjoy working behind the scenes to ensure compliance and quality and want to be part of a supportive team environment wed love to hear from you!

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years weve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where youll be continually inspired and challenged. Each day you will be surrounded by passionate committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding longterm career.

As a familyoriented company we prioritise worklife balance offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you apply now!

Prior to commencement every successful candidate must complete a mandatory National Police check Work Rights check and provide proof of COVID19 vaccination.

For more information visit www.kincare or contact our Talent team at Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer we commit to respond to every applicant.

Remote Work :

No

Employment Type :

Contract