Pre-Sales Solution Consultant

For a winning team that is evolving.  Forward with Cuscal. 

At Cuscal youll find a strong successful company thats reimagining the future. And our team is right there at the heart of it all. Here youll deliver or support interesting groundbreaking projects that have real impact on Australias financial services sector and the millions of customers it serves. Youll innovate alongside skilled smart connected teams. And youll build an impressive fulfilling career that continues to grow. As the largest independent payment solution providers weve set the standard for over 50 years. Now were preparing to pioneer the next 50. 

We are looking for a PreSales Solutions Consultant to join our Business Development Team  

The PreSales Solution Consultant is a client facing role focused on supporting clients in the precontract phase. The role is responsible for working across the Client engagement journey from presales through to delivery setting Cuscal and Clients up for success. You will:

1 Lead PreSales and Discovery 

• Promote a basic understanding of Cuscals standard products key benefits market obligations enablement activities and businessasusual activities  

• Conduct presentations and lead discovery sessions with clients (including prospective clients) to ensure that client needs and relevant constraints are fully understood and documented 

• Identify opportunities for sale of further Cuscal products that meet client needs and deepen relationships.    

• Document the gaps between the client needs and Cuscals standard solutions to enable effective roadmap feasibility and estimation discussions 

2 Solution Design & Documentation 

• Capture a clear scope of work deliverables acceptance criteria assumptions and costs in Cuscals standard format for Statements of Work    

• Document analyse and communicate challenges and solution options that address the Client needs 

• Contribute to the development of adaptable and/or reusable materials to communicate high level functional solutions for client engagements as part of the sales process 

• Identify potential delivery risks as well as potential mitigation strategies 

3 Solution Delivery Support 

• Provide a detailed handover to the delivery team at commencement of the implementation   

• Act as a point of escalation for internal stakeholders and the client throughout the implementation process for supporting project teams.  

• Lead and/or contribute to knowledge management and continuous improvement activities 

About You 
To be successful in this position you will have the following skills and experience: 

• Passionate about enabling excellent client outcomes.    

• Tertiary qualifications in Information Technology commerce finance or related subjects is desirable   

• Outstanding verbal written and presentation skills with the ability to build effective customer relationships 

• Strong industry knowledge of payments ecosystems and/or strong understanding of Cuscals product and technology solutions  

• Experience in presales/solutions consulting professional services or sales role working collaboratively with Sales Teams understanding the full sales life cycle & processes  

• Excellent business process and/or project experience using tools such as Visio Jira PowerPoint    

• Enterpriselevel business project experience with strong process analysis design and documentation 

Whats it like to work here 

As well as good pay and a great culture we back our employees by helping them work towards industryrecognised qualifications using online learning training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial lifestyle health & wellbeing benefits. 

 
Next Step 
If you think this role is the right fit for you we invite you to apply. Lets explore who you are and what drives you. Wed love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee location or address. 

Remote Work :

No

Employment Type :

Fulltime