Senior Customer Quality Engineer
Senior Customer Quality Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Handle customer complaints independently ensuring timely and effective resolution.
- Initiate and collaborate on the processing of internal deviations to maintain quality standards.
- Manage change requests autonomously ensuring smooth implementation and communication.
- Conduct independent risk assessments and implement appropriate mitigation measures.
- Participate in audits to support compliance with quality standards and regulatory requirements.
- Foster effective and trusting collaboration with internal and external interfaces including production areas Technical Services (TS) Customer Services (CS) plant management and external partners such as customers.
- Lead the implementation of new projects as needed adhering to defined specifications and timelines.
- Ensure compliance with all applicable standards legal provisions (e.g. Working Hours Act occupational safety regulations) and internal company regulations (e.g. SOPs BVs).
- Maintain and update productrelated PMFs (Process Master Files) taking into account changes and their impact on product transfers.
Qualifications :
- Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering industrial engineering etc. and developed by at least five years of experience in a comparable position.
- Minimum of 5 years of experience in a comparable position with demonstrated expertise in quality and project management.
- Advanced knowledge of manufacturing processes including product and process workflows.
- Expert understanding of relevant Quality Management (QM) guidelines and standards.
- Proficiency in relevant IT applications including MS Office MES and QM systems.
- Extensive experience in customer relationship management within a technical environment.
- Strong proficiency in statistical quality management methods.
- Exceptional communication skills both written and verbal.
- Proven ability to work effectively in a teamoriented environment.
- Outstanding problemsolving abilities and expertise in conflict resolution.
- Fluency in English including the ability to produce and comprehend complex technical reports (e.g. executive summaries).
- Excellent moderation and presentation skills with the ability to engage diverse audiences.
- Highly developed analytical and conceptual thinking skills.
- Strong competencies in project and process management with the ability to lead initiatives successfully.
Additional Information :
- Mon Fri / 40hrs
- 8:00 am 5:00pm
- Company health benefits 401k incentive bonuses
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
