Platforms Specialist Fleet Operations

About the Role

Are you a techsavvy problemsolver with a knack for mobile devices Were on the hunt for a Platform Specialist to join out Platforms team specialising in the supporting our drivers and operations teams. Bringing with you experience at least 3 years of experience in support role and a passion to make a difference. If you have an interest in weighbridges on board computers and transport management and are ready to take your career to the next level we want to hear from you!

At WM New Zealand we believe in fostering a dynamic work environment where innovation thrives. Were not just looking for a team memberwere looking for someone who will take ownership of their role and drive meaningful change. Here youll be part of a collaborative team that values your insights and expertise.

Key responsibilities:

• Provide Level 2 application support to internal teams ensuring issues are resolved promptly and effectively.
• Work with operational staff drivers and vendors.
• Engage in the design development and optimisation of platforms ensuring they meet the highest standards of reliability scalability and performance.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Implement best practices in platform development and support ensuring compliance with security and data protection standards.
• Collaborate with other departments and stakeholders to align platform development with business goals.
• Create and maintain technical documentation identify opportunities for process improvements and participate in system testing and user acceptance testing (UAT).
• Contribute to the continuous improvement of the development and support processes and the teams technical skillset.

Qualifications :

To be successful in this role you must have:

• Excellent communication and interpersonal skills the ability to communicate technical information both verbal and written to a wide range of endusers.
• Strong analytical and problemsolving skills with a focus on delivering results.
• An understanding of operational practices and mobile devices is preferred.
• Ability to convey complex technical information clearly and effectively to users at all levels.
• Ability to foster a culture of collaboration and continuous improvement.
• Tertiary qualification in Computer Science Information Technology Engineering or demonstrated experience.
• Strong analytical skills with a track record of diagnosing and resolving technical issues.
• A minimum of 3 years in a similar role with handson support experience including ITIL principles and experience using an incident management tool.

Additional Information :

Whats in it for you.

• Competitive salary commensurate with experience
• Opportunities for professional development and career advancement.
• A supportive and inclusive work environment that values diversity and encourages worklife balance.
• The opportunity to make a meaningful impact by contributing to sustainability and environmental conservation efforts.

If youre a personable solutionfocused team player with a passion for delivering topnotch support and driving improvements we want to hear from you! Apply now to join our team and contribute to exciting projects that shape our digital future.

Please note we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. 

WM is an EEO employer and promotes drug and alcoholfree workplaces.

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.

Remote Work :

No

Employment Type :

Fulltime