Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
A Customer Success Specialist (Trade) here at Shift is responsible for ensuring an optimal Customer Experiences across our Trade product.
This role helps ensure the consistent completion of customer focused work to a high standard and considerately prioritises workload while acting as a role model when supporting a range of daytoday requests and enquiries from customers. Their sound communication skills and product knowledge ensure they deliver consistently satisfying experiences that fill our customers with the confidence that they are speaking to a professional that knows what they are talking about and cares about their individual and business needs.
This role influences prioritising customer growth outcomes and acts as a point of escalation for customer and team support.
A Customer Success Specialist (Trade) uses their sound judgement to decision Trade customer credit limits while acting as a point of consultation on the development reviewing and improving decision making criteria.
Experience required
Required
Ideal
Qualifications :
A business degree qualification is beneficial but not essential
Behavioral Competencies
Demonstrated proficient:
Additional Information :
At Shift were proud of our rich diversity and culture of inclusion. We have an amazing culture geared towards helping you make the most of your career. We love our fastpaced energetic environment where no two days are alike. Our values firmly guide the exciting work we do solving problems and always looking to deliver better outcomes. At Shift you wont find politics or egos: just one team with shared successes and shared learnings.
Shift offers competitive remuneration and the opportunity to make your mark in a fastpaced energetic environment. Centrally located in North Sydney CBD were close to transport restaurants cafes and shops. Youll enjoy free breakfasts and healthy snacks and a friendly social atmosphere. There are also plenty of staffled social events Leadership series Lunch & Learns and other initiatives for you to participate and grow. And best of all on your birthday you get the day off!
Remote Work :
No
Employment Type :
Fulltime
Full-time