Lead Support Representative
Lead Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
He aha te tranga About the role:
Our telecare team have an exciting opportunity for a confident techsavvy and multitasking support representative to join them. The role is fixed term for 6 months part time 20 hours per week) Monday to Friday 9am1pm.
We are looking for the someone to help focus on overall customer growth within our telecare area with the purpose of attracting new customers through education and promoting the benefits of a St John Medical Alarm. This includes supporting new customer acquisition referrals by providing accurate information on all Telecare products services and supporting the Telecare Field Support Representatives as required.
Support sales and activity target through effective promotion of Telecare products by building and maintaining positive and productive relationships with customers external stakeholders and the community.
Training will be full time for 3 weeks 0830 to 1700. The role hours can be worked either over Monday to Friday 0900 to 1300 20 hours) or Monday to Thursday 0900 to 1430 20 hours) The shift includes 30 minute unpaid lunch break
Qualifications :
Ko wai koe About you:
To be successful in this role you will have:
- Demonstrated experience and understanding of the New Zealand Health and social care environment.
- Previous experience in a customer contact role and passion for delivering excellent customer service.
- A Can do attitude focused on achieving results and doing what is required to achieve success.
- The ability to work in a high paced and changing environment.
- Demonstrable personal commitment to and promotion of St John Core Values
The most important attributes we are looking for is attitude and the willingness to learn. We will develop the right person who has the desire to work with purpose.
Additional Information :
Me phea te tuku tono How to apply
Click apply now before applications close on Sunday 9 March 2025
For further information please contact Simone Gillespie on 0800 ST JOHN for a confidential discussion.
At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs.
E phiritia nei e mtou te whnau o Hato Hone St John ng rereketanga o ia tngata ki te haramai. E whinatia e mtou i ng whakaaro rereke kia mahi pai i roto i ng hpori katoa. Ko ta mtou nei haepapa kia hangaia ttahi huru mwai m ttou kia mahi haumaru ai.
If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from underrepresented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100. Please apply or contact the recruitment advisor listed on the advertisement for a krero.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
