Responsibilities skills and knowledge may be representative but not allinclusive of those commonly associated with the position.
- Services Opportunity Identification and Development
- Work closely with customers to identify service needs related to software deployment optimization and ongoing support.
- Proactively engage with existing software customers to uncover consulting training and implementation opportunities.
- Develop tailored service proposals that align with customer objectives and enhance their return on investment.
- Relationship Building and Customer Success
- Build and maintain strong longterm relationships with customers by serving as a trusted advisor for their service needs.
- Actively engage with key stakeholders to understand their business challenges and provide customized service solutions.
- Ensure customer satisfaction through regular followups and by addressing concerns or barriers to success.
- Collaboration and Internal Coordination
- Partner with internal teams including technical consultants and service delivery personnel to design and deliver highquality solutions.
- Coordinate resources to ensure timely of service projects and deliverables.
- Provide feedback from customers to inform service innovation and continuous improvement.
- Achieving Service Sales Goals
- Meet or exceed sales targets for servicerelated revenue including consulting training and support packages.
- Maintain a robust pipeline of service opportunities and track progress using CRM tools.
- Effectively overcome objections and clearly communicate the value of EACs service offerings.
- Market Expertise and Representation
- Stay informed about industry trends emerging technologies and competitive service offerings.
- Represent EAC at industry events webinars and customer meetings to promote the value of our service portfolio.
- Deliver compelling presentations and service demonstrations tailored to customer needs.
- Additional Responsibilities
- Collaborate with the software sales team to ensure a seamless transition from software sale to service delivery.
- Provide regular reports on sales activities customer feedback and market insights.
- Perform other duties as assigned to support the overall growth of EACs services business.
Qualifications :
An equivalent combination of education training and experience will be considered.
- Associates or a Bachelor degree in Business or related field is preferred.
- 35 years sales experience preferably in the software or technology fields.
- Must reside in the assigned territory or be willing to relocate within 6 months of employment.
- Must be enthusiastic outgoing confident resultsoriented and a selfstarter.
- Must be able to process information gathered quickly and effectively to overcome objections.
- Must have problemsolving skills critical thinking skills presentation skills and professionalism.
- Must be able to understand and pass training courses related to the technology products and services EAC offers to the client.
- Demonstrated a successful track record working with sales organizations to achieve and exceed their sales goals
- Excellent computer skills and knowledge of NetSuite is preferred.
- Must have excellent verbal written and interpersonal communication skills.
- Skilled in coordinating and managing internal resources effectively.
- Must have ability to work with timesensitive deadlines multitask and meet the project and corporate goals while working in stressful situations.
- Must possess good organizational skills be able to work independently with focus and discipline to achieve the customer and company goals.
- Must be able to travel within the assigned territory building relationships selling opportunities and attend events after business hours as required.
- Ability to perform consistently with high collaboration and output.
Additional Information :
COMPENSATION
Annual Salary $80000 Commission
BENEFITS
- Medical and dental insurance
- Employer Paid Short Term Disability
- Flexible PTO (take as you need no accrual)
- Vision insurance
- Dental Insurance
- 401(k) Plan
- Basic Life AD&D and Disability Insurance
- Employee Assistance Program
- Paid Holidays
- Eligible for bonuses
Work Environment
Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
- Ability to work in a remote environment or inoffice.
- Exposed to moderate noise levels.
PHYSICAL ABILITIES
Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Light sedentary office work.
- Ability to travel to sites throughout North America as needed.
- Some overnight travel may be required.
- Ability to stand for long periods of time.
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other jobrelated instructions and to perform other jobrelated duties as requested subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
NOTE TO COLORADO RESIDENTS: In any materials you submit you may redact or remove ageidentifying information such as age date of birth or date of school attendance or graduation. You will not be penalized for redacting or removing this information.
Remote Work :
Yes
Employment Type :
Fulltime