Senior Account Manager
Senior Account Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Are you passionate about building strong lasting business relationships and driving business growth Were looking for a Senior Account Manager to join our dynamic sales team managing key customer relationships and identifying opportunities for expansion across the chilled and frozen freight market.
At Halls were committed to delivering the finest of Kiwi food with safety and freshness at the core of what we do. Our people from our depots to the roads are the heart of our business and were looking for someone to help us continue growing and delivering exceptional service.
What Youll Be Doing:
- Manage a portfolio of customers developing strong client relationships and supporting their strategic objectives across both storage and transport.
- Act as the primary relationship owner for key customers ensuring they derive maximum value from our services.
- Drive retention and renewals ensuring customer satisfaction and profitability.
- Identify and secure new business opportunities across Auckland
- Support the team in preparing costeffective transport and storage solutions.
- Ensure CRM systems and operational tools are fully functional for all customers.
- Communicate effectively with customers ensuring streamlined issue resolution.
- Escalate service delivery issues when required and drive process improvements.
- Leverage systems and data to support strategic initiatives and improve customer satisfaction.
- Collaborate with Customer Service and Operations teams to enhance service quality and business performance.
- Develop an indepth understanding of competitors client bases and market offerings.
- Analyse financial results for each customer identifying areas for improvement.
- Build strong insights into transport companies operating in the chilled and frozen freight market.
- Ensure customer pricing is uptodate and reviewed based on demand and contracts.
- Prepare reports for the National Sales Manager tracking client gains/losses risks and opportunities.
- Maintain accurate records of sales performance forecasting and marketing insights.
- Maintain customer data in the CRM system ensuring master data integrity
- Provide training for both customers and internal teams on online ordering systems.
Qualifications :
What youll need to be brilliant:
- 5 years of proven Account Management or Sales experience
- Strong commercial acumen and analytical skills with the ability to interpret financial data.
- Excellent relationshipbuilding and communication skills.
- Proven ability to develop and implement sales strategies to drive revenue and growth.
- Proficiency in CRM systems and reporting tools.
- A tertiary qualification in Sales Finance or a related field (preferred but not required).
Experience within a Quick Service Restaurant industry FMCG Transport Cold Chain or 3PL/4PL setting is advantageous.
Additional Information :
Why Join Halls
- A supportive and highperforming sales team that values collaboration and innovation.
- Competitive salary company vehicle career progression opportunities.
- The chance to play a key role in the expansion of a leading transport provider.
- Career stability and development in a rapidly growing company.
- Access to PERKS app offering discounts at 40 retailers!
If youre looking for a role where you can make an impact drive growth and build meaningful client relationships apply today!
If you think this sounds like the place for you wed love to hear from you! Halls Group the home of cool jobs. www.halls.nz
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
