Automotive Service Advisor - Atlanta GA
Automotive Service Advisor - Atlanta GA
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4-5years
$ $ 55000 - 65000
1 Vacancy
Job Description
Key Responsibilities
- Handle claimsrelated calls and perform within defined metrics.
- Manage car inspections for claims exceeding certain thresholds or suspected fraud.
- Follow claims procedures as outlined in training and adhere to company policies.
- Provide expert knowledge of contract terms and conditions to agents and clients.
- Identify and escalate potential fraudulent claims.
- Participate in ongoing training for continuous improvement.
Requirements
Job Overview
We are seeking Automotive Service Advisors to join a dynamic team in the insurance industry. This role supports agents clients and customers by adjudicating claims providing claims status updates and resolving or escalating customer issues.
The ideal candidate will have strong mechanical and technical expertise in vehicle repairs and service contracts and will play a key role in assessing warrantyrelated issues while ensuring proper claim adjudication.
Job Requirements
- Three or more years of experience in the automotive service industry (Service Advisor Parts Advisor or Technician/Mechanic).
- Strong automotive technical and mechanical knowledge is required.
- High School Diploma or equivalent.
- Ability to pass a background check.
Benefits
Company Benefits
- Medical Prescription Dental and Vision Insurance
- Registered Retirement Savings Plan
- LongTerm Disability & Life Insurance
- Pet Insurance
- Paid Holidays & Paid Time Off
- Employee Referral Program
- Employee Assistance & Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement Program
- Ongoing Training & Professional Development
Job Requirements: High School Diploma or equivalent 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor) Must possess strong Automotive Technical and Mechanical knowledge Must be able to successfully pass a background check
Education
Job Requirements: High School Diploma or equivalent 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor) Must possess strong Automotive Technical and Mechanical knowledge Must be able to successfully pass a background check
Employment Type
Full Time
