drjobs Programmer Analyst 6 - Conversational AI Engineer

Programmer Analyst 6 - Conversational AI Engineer

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Job Location drjobs

Lansing - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Title Programmer Analyst 6 Conversational AI Engineer Location Lansing MI (Hybrid Locals Only) Duration 12 Months Job Type C2CW2 Job Description
  • We are seeking a Conversational AI Engineer to design implement and enhance a conversational AI agent leveraging the latest advancements in Generative AI and Natural Language Processing (NLP).
  • This role will work closely with business stakeholders to understand user needs analyze AI interactions and develop intelligent responsive chatbot experiences.
  • The ideal candidate has experience with Dialogflow CX Vertex AI BigQuery and Looker Studio as well as a deep understanding of LLMs (Large Language Models) prompt engineering and finetuning AI models.

Key Responsibilities

  • Develop and optimize a Generative AIpowered virtual assistant to provide accurate dynamic and contextaware responses.
  • Leverage LLMs and finetuning techniques within Vertex AI for advanced conversational capabilities.
  • Implement and refine conversational experiences in Dialogflow CX incorporating Playbooks and Tools for structured interactions.
  • Analyze chatbot performance using BigQuery and Looker Studio to identify areas for improvement and enhance response quality.
  • Create guided conversational flows and prompt engineering strategies to optimize AI responses.
  • Enhance AI reasoning and retrievalaugmented generation (RAG) techniques to improve the agents ability to pull in relevant uptodate information.
  • Integrate Google Cloud Functions for seamless backend connectivity and automation.
  • Work with stakeholders to ensure AI solutions align with business goals and compliance requirements.
  • Monitor and iterate on AI model performance implementing continual improvements based on user feedback and analytics.

Required Qualifications

  • Bachelors or masters degree in computer science Computer Information Systems AI or a related field.
  • Experience developing AIpowered chatbots or virtual assistants preferably using Dialogflow CX and Vertex AI.
  • Strong understanding of Generative AI LLMs NLP and prompt engineering techniques.
  • Proficiency in Google Cloud Services including Vertex AI BigQuery Looker Studio and Cloud Functions.
  • Familiarity with Dialogflow Playbooks and Tools for structured conversational AI development.
  • Experience analyzing AI performance metrics and improving model accuracy.
  • Ability to translate business needs into effective Generative AI solutions.
  • Strong problemsolving skills and ability to work with both technical and nontechnical stakeholders.

Preferred Qualifications

  • Familiarity with APIs cloud security best practices and AI ethics.
  • Proficiency in Python or JavaScript for AI model integration and automation.
  • Experience with RAGbased AI approaches to improve knowledge retrieval in conversations.
  • Experience deploying infrastructure as code using Terraform.

Employment Type

Full Time

Company Industry

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