CRM Support Admin Specialist
CRM Support Admin Specialist
Posted on :
06-03-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Conduct outbound calls to potential and existing clients to generate leads qualify prospects and promote our products/services.
- Build and maintain strong relationships with clients through regular communication and followup.
- Utilize CRM software to accurately record client interactions update contact information and track sales progress.
- Develop a thorough understanding of our products/services to effectively communicate their benefits to clients.
- Schedule appointments for sales representatives or other team members.
- Accurately enter and update client data in the CRM system.
- Prepare and submit reports on telemarketing activities and results.
- Provide general administrative support as needed.
- Collect customer feedback and relay it to the appropriate departments for improvement.
- Meet or exceed assigned targets for lead generation appointment setting and sales contribution.
Requirements
Qualifications:
- Proficient in basic computer applications (MS Office Suite).
- Basic understanding of CRM principles and experience using CRM software (e.g. Salesforce Zoho CRM HubSpot) is a plus.
- A flair for sales and marketing is desirable.
- Excellent communication interpersonal and persuasion skills.
- Ability to handle objections and resolve customer issues effectively.
- Strong organizational and timemanagement skills with the ability to prioritize tasks.
- A customercentric attitude and a commitment to providing excellent service.
- Ability to work effectively as part of a team.
- A proactive and persistent approach to achieving goals.
Administrative Support, Outbound Calling, Client Management, CRM Management, Lead Generation
Education
Any degree
Employment Type
Full Time
Key Skills
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