Clerical and Administrative Workers
Clerical and Administrative Workers
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Job Description
Requirements
Job Title: Administration Support Officer Start Date: ASAP End Date: 30/06/2025 Hours/day: 7 hours, 9am 5pm with a 1 hour lunch break Hours/week: 35 hours total per week Pay Rate: $38 + super OT Required: No Location: In office 5 days a week, 135 King Street Sydney, 9am 5pm Key accountabilities of the role: Respond to telephone, email and in-person inquiries including greeting visitors to the Commission. Ensure the provision of timely and accurate information, and redirect enquiries and escalating issues as required. Provide a range of administrative services, including ad hoc office support; logistical support for internal meetings, meetings with stakeholders; purchase of office supplies and event catering; printing; calendar management and assisting booking travel for staff and Commissioners ensuring appropriate deadlines are met. Circulation of documents to the wider team and rescheduling meetings on their behalf as required through the shared calendar. Assist teams to efficiently manage large volumes of correspondence and provide the planning team with admin support during times of peak caseload. Basic IT troubleshooting and liaison with new staff and Commissioners, including ICT and other system inductions. Complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and readily accessible. Submit and manage building maintenance requests for the OIPC. Occasional support to the Business Manager with financial administrative duties during peak periods, eg. End of month. Key Challenges of the role: Delivering multiple support activities and services in line with agreed standards, timeframes and milestones, given tight timeframes and the need to maintain accuracy and attention to detail. Delivering exceptional customer service while maintaining clear, calm and professional communication, a high level of discretion, diplomacy and judgment, and a solutions-based approach to resolving issues that are often contentious and sensitive. Inherent requirements of the role/ Essential Skills and Experience Experience in receptionist duties and administration support Experience in the use of computer-based systems such as Word, Outlook, PowerPoint and Excel Experience dealing with external stakeholders and the public to ensure smooth correspondence an clear communication at all times Interest in financial operations is a bonus; training provided if/when required
Employment Type
Full Time
Company Industry
Defense and Space Manufacturing / Government Administration / Military and International Affairs
