Guest Service Executive
Guest Service Executive
Posted on :
05-03-2025
Employer Active
1 Vacancy
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Job Description
- Welcome guests during checkin and give a fond farewell to guests while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests arrivals and departures.
- Should possess detailed information about the hotel city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have uptodate information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Good command of the English language is essential both written and verbal.
- Must possess strong organization time management skills and attention to detail.
- Must be guest servicefocused and a team player.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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