Principal IT Product Manager- Customer Analytics Customer 360

Your Career

As part of the role you will be responsible for driving the discovery build adoption and ROI realization of Customer 360 as an analytics product across the company. Build action oriented connected decisionmaking OKRs and continually explore ways to embed AI. You will be a key enabler of Customer 360 by finding creative ways to visualize complex data to help in Palo Alto Networks growth.

Your Impact

• Create a vision for how well improve Palo Alto Networks customer experience through data insights automation and AI. 

• Understand our customer/stakeholder needs to build problem statement analysis and feature requirements to create actionable insights. 

• Become the trusted partner across Data & Analytics and Business teams to bridge insightstoaction. 

• Take risk fearlessly Thrive operating in a fastpaced environment while ensuring relentless focus on product quality and stakeholder success.

• Ability to translate business problems into foundational data requirements that scales beyond the stated ask. 

• Strive tirelessly for simplicity and usability Passionate about data visualization and packaging insights into intuitive product experience

• Work together win together Establish synergy across AI & Analytics teams to promote knowledge sharing and standard interpretation of business metrics. 

• Be intellectually curious embrace a growth mindset and solicit honest feedback towards continuous pursuit of improvements and optimization. 

• Frequently interact with executive leadership and are a master of clearly articulating value progress and where help is needed

• Ruthlessly prioritize competing demands with focus on delivering business value impact and operational efficiency. 

• Provide trusted data to executives by proactively monitoring data quality and fixing the issues at Source to enable datadriven decision making.

Qualifications :

Your Experience

• Overall 12 years of experience in the data & analytics domain. 

• Experience in Product Management including managing delivery of data & analytics products from start to finish at enterprise scale.

• Ability to structure complex problems develop hypotheses conduct analysis and drive actionable recommendations through a data driven process (knows how to data).

• Full familiarity and understanding of endtoend customer journey in B2B space and respective OKRs within each phase and ability to translate into easy to understand insights and visualizations.

• Proven ability to build lasting relationships with business stakeholders and ability to present to executives.

• Excellent attention to detail and proven ability to build simple elegant and impactful executive and operational products dashboards analysis. 

• Experience with data visualization tools such as Tableau Power BI or similar BI platforms.

• Excellent analytical and modeling skills to translate complex business needs into data structures. 

• Bachelors or Masters degree in quantitative field or relevant experience. 

Additional Information :

The Team 

Working at a hightech cybersecurity company within Information Technology is a onceinalifetime opportunity. Youll join the brightest minds in technology creating building and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

Were connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fastpaced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $164000 $266000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship: Yes