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1 Vacancy
This is a remote position.
Join a thriving specialized dental clinic that s revolutionizing patient care in the field of dentures. This forwardthinking practice is dedicated to enhancing smiles and improving lives through topnotch denture services. With a team of 34 skilled dentists the clinic is expanding its reach and seeking a dynamic individual to be the cornerstone of their patient communication efforts.
Handle approximately 810 hours of calls per day
Manage appointments for 24 dentists
Work fulltime with flexibility to cover business hours in the Eastern Time zone
Potential for up to 60 hours per week if needed
Responsibilities:
Answer and manage inbound calls using Ring Central system
Schedule and coordinate appointments for multiple dentists
Return missed calls promptly to maintain patient engagement
Book appointments and convert inquiries into confirmed visits
Manage and organize patient information in the clinic s system
Handle basic administrative tasks as needed
Fluency in English; Spanish is a plus
Excellent communication and customer service skills
Proficiency in using phone systems particularly Ring Central
Ability to multitask and manage time effectively
Basic computer skills and familiarity with appointment scheduling software
Previous experience in a healthcare or customer service role preferred
Full Time