With a presence in over 17 countries Medik8 is an established leader in the sciencebacked skincare space. Upholding a culture of quality and continuous improvement across our organisation is key to driving customer satisfaction and business growth.
We are now searching for an experienced Senior Quality Manager to join our team. The Senior Quality Manager will ensure effective quality management systems are in place and 100% aligned with key strategic goals whilst minimising business risk and enhancing customer satisfaction. This position will also support the Assurance and the lab functions.
Reporting to our Head of Quality and managing 3 direct reports you will collaborate closely with various internal teams to drive compliance continuous improvement and the highest industry standards. The ideal candidate will be a proactive leader capable of motivating and mentoring their team while effectively influencing crossfunctional stakeholders to embrace a culture of quality. They will combine strategic thinking and strong problemsolving skills to anticipate risks and implement robust solutions.
This role is a 12 month fixed term contract and will be based in our Innovation Centre in Aston Clinton Aylesbury (HP22 5WJ) 3 days per week with 2 days working from home.
Responsibilities:
Strategic Quality Leadership: Develop and execute a strategic quality vision aligned with business goals setting quality standards and metrics to measure performance across departments.
Quality Management System (QMS) Oversight: Manage and maintain the company's QMS ensuring compliance with industry regulations and internal quality standards.
Quality Assurance & Control: Implement and monitor quality control processes across the product lifecycle including inspections testing and data analysis to identify and address quality issues.
Continuous Improvement: Lead initiatives to identify and implement continuous improvement opportunities utilising methodologies like Lean and Six Sigma to optimise processes and reduce defects.
Data Analysis and Reporting: Analyse quality data to identify trends root causes and areas for improvement generating comprehensive reports for management decisionmaking.
Team Management: Lead and mentor a team of Quality professionals assigning tasks providing training and fostering a culture of quality excellence.
Stakeholder Collaboration: Collaborate with crossfunctional teams including engineering production sales and customer service to ensure quality is integrated throughout the product development and delivery process.
Regulatory Compliance: Stay abreast of relevant industry regulations and ensure compliance with quality standards including audits and inspections.
Requirements:
Substantial experience in a quality management role with proven track record in leading quality initiatives.
Extensive knowledge of quality management principles methodologies (e.g. ISO standards Lean Six Sigma) and quality control techniques.
Strong analytical abilities to interpret data identify trends and draw meaningful insights to inform decisionmaking.
Proven leadership skills with experience in managing and motivating a team unifying crossfunctional teams and driving results.
Strong communication skills to effectively convey complex technical information to both technical and nontechnical stakeholders.
Excellent problemsolving skills with the ability to identify root causes of quality issues and develop effective solutions.
Bachelor's degree in engineering quality management or a related field would be beneficial.
About Us
Founded in 2009 by UK scientists and brothers Elliot and Daniel Isaacs we are a British B Corp™ certified dermatological skincare brand globally renowned for our agedefying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day and vitamin A (retinoids) by night which addresses 90% of antiageing skincare needs to deliver more youthfullooking skin.
Culture & Benefits
We are fuelled by our commitment to sustainability quality efficiency and an unwavering passion for our customers. Championing solutionsfocused thinking we possess a purposedriven mentality and strive to work with integrity and agility always. We are collaborative gogivers; our diverse talents work crossfunctionally and we achieve more together. We are proud to do everything inhouse challenging the norm and pushing the boundaries of possibility. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
25 days holiday bank holidays
Flexible & Hybrid working
Private Medical Insurance Mental Health support
Employee Assistance Program (EAP)
Annual Performance Bonus
Long Service Awards
75% discount Annual Product Allowance
Flexible Career opportunities
Upskilling support regular Lunch & Learns
2 Volunteering days per year
Matched Charitable Giving Scheme
Want to do a little more research before you apply
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn Glassdoor & Instagram.
At Medik8 we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds cultures approaches and points of view and believe that when people feel respected and included they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base creating a multifaceted equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.
Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements in comparison to nonminority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines not hard and fast rules so if you think you meet 60 of the role spec and are passionate excited & feel like you have the potential to fulfil the rest then we want to hear from you!
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