IT Engineer
IT Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role : IT Engineer
Location : Reston VA Hybrid
Shifts: Candidates should be open to rotational shifts or a constant night/day shift based on the roster (like GOC).
Duration : Oneyear contract
Candidates will support the following key areas:
- Production support
- Application & Cloud Infrastructure support
- Incident management
- Command center
- Production stability
- Observability
- Strong administrative experience in AWS
- Oncall 24x7 support
- Experience with ticketing systems such as Jira ServiceNow etc.
- Experience with monitoring tools and Splunk
- Strong written and interpersonal skills
Key Responsibilities:
- Provide support for complex or specialized application or infrastructure tasks incidents changes and requests.
- Coordinate and manage changes to the production environment while ensuring safety and soundness.
- Lead operational implementation and maintenance of complex IT infrastructure and application projects.
- Troubleshoot and resolve advanced and complex system service and application issues.
- Provide guidance and training to junior team members.
- Identify and drive automation initiatives.
- Propose and implement system performance enhancements.
- Resolve monitoring and alerting issues including threshold updates and new monitors.
- Handle compliance activities including access and password management.
- Handle escalated incidents and lead critical incident response efforts and root cause analysis.
- Lead critical application releases and implementations.
- Update configurations including testing and peer reviewing.
- Create/modify code scripts and monitors to resolve or prevent incidents.
- Collaborate with teams to enhance monitoring tools and processes.
- Provide reporting and analysis on businessimpacting incident trends.
Skills Required:
- Good communication skills (oral and written).
- Attention to detail and multitasking ability.
- Proven experience with:
- Unix/Linux
- AWS cloud platforms (Certification required)
- Advanced scripting and automation skills
- Monitoring tools like Extrahop SolarWinds and Catchpoint
- Analyzing dashboards and reporting tools to identify trends and patterns
- Handson experience with Splunk and other transactionlevel monitoring tools.
Top MustHave Skills:
- TIL Certification is required.
- Proficiency in Office products (Excel Word Outlook).
Education/Experience:
- 510 years of cloud operations and engineering experience.
- Bachelors degree.
Employment Type
Full Time
