SERVICE DESK ANALYST
SERVICE DESK ANALYST
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Salary Not Disclosed
1 Vacancy
Job Description
Hi Everyone
I have multiple Service Desk Analyst openings with our client CACI. Candidates will have to be screened for a DHS Public Trust prior to starting on their first day which can take about 12 months before walking in. I attached a summary of the role below let me know if you have any questions.
Service Desk Analyst
Job Type: 6Month ContracttoHire
This is a fully onsite position in Arlington VA.
They are primarily hiring for the 8am5pm shift but there are other open shifts they are hiring. Candidates should not have secondary employment while in this role as it is full time:
- 6am3pm
- 7am4pm
- 10am7pm
- 1pm10pm
Minimum of 35 years of applicable experience
Minimum a Bachelors degree in a related field willing to accept more years of experience instead of degree requirements.
Candidates must be able to work without sponsorship now and in the future.
Pay up to $31/hr on Apex W2 $7 referral fee
1anddone virtual interview process
Technical Requirements:
- ServiceNow or Remedy ticketing system experience
- Experience with a Call System (Amazon Connect 8x8 by Cisco etc.)
- Remote troubleshooting
- Supporting a larger userbase of 1000 users
- Previous experience supporting a government contract/agency
- Windows Systems
- Active Directory
Employment Type
Full Time
