drjobs DispatcherCustomer Service Representative

DispatcherCustomer Service Representative

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Job Location drjobs

Windsor - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Location: Windsor ON
Salary: $20.83 per hour
Shift: 8 AM start time

We are looking for a reliable and organized Dispatcher/Customer Service Representative to join our team in Windsor ON. This role requires strong multitasking skills excellent phone etiquette and the ability to coordinate efficiently with drivers and dispatchers.

Responsibilities:

  • Logging in and getting set up for incoming calls
  • Handle a high volume of phone calls and assist with scheduling and dispatching
  • Confirm pickup times and coordinate with drivers to ensure timely service
  • Work closely with a team of drivers and dispatchers
  • Adapt to a fastpaced environment with no set lunch break
  • Maintain efficiency throughout the day and wrap up work by 5 PM sharp

Qualifications:

  • 1 year of customer service experience preferably in a dispatch or logistics environment
  • Strong ability to multitask and stay organized under pressure
  • Experience with scheduling and dispatching is an asset
  • Ability to problemsolve and adapt to lastminute changes
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Employment Type

Full Time

Company Industry

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