Airbnb Short Let Management Specialist
Airbnb Short Let Management Specialist
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Job Description
We are looking for an experienced Airbnb/ShortLet Management Specialist to join our team remotely. The ideal candidate will have at least three years of relevant experience managing shortlet properties including familiarity with platforms like Airbnb Booking.com and Vrbo. This role requires strong organizational skills excellent communication and a customerfirst mindset to manage listings bookings guest interactions and property performance effectively.
Key Responsibilities:
Property Listing Management: Create update and optimize property listings on Airbnb Booking.com Vrbo and other relevant platforms to maximize occupancy and revenue.
Guest Communication and Support: Manage guest inquiries reservations and communication prearrival during the stay and postdeparture to ensure a seamless guest experience.
Pricing and Revenue Management: Monitor pricing trends and adjust rates dynamically to optimize occupancy rates and maximize revenue.
Housekeeping and Maintenance Coordination: Schedule and oversee cleaning maintenance and property upkeep coordinating with local service providers to ensure high standards.
Reviews and Feedback Management: Monitor guest reviews respond professionally and implement feedback to maintain high ratings and resolve any issues.
Performance Analysis and Reporting: Track and report on property performance metrics such as occupancy rates revenue and guest satisfaction to identify areas for improvement.
Platform Expertise: Utilize the latest tools and features on Airbnb Booking.com and other platforms to optimize listings and enhance the guest experience.
Key Qualifications:
Minimum of 3 years of experience in shortlet or Airbnb property management.
Proficiency with property management platforms and tools including Airbnb Booking.com Vrbo and property management software (e.g. Guesty Hostfully).
Strong customer service skills with a proactive approach to problemsolving and guest relations.
Excellent written and verbal communication skills.
Ability to work independently with a high level of organization and attention to detail.
Familiarity with revenue management practices dynamic pricing and occupancy optimization.
Preferred Skills: Experience coordinating with vendors and managing remote teams.
Knowledge of property marketing and digital listing optimization.
Analytical skills to track performance metrics and adjust strategies as needed.
This role is an opportunity to manage a diverse portfolio of shortlet properties and contribute to a growing team. If you have a passion for delivering toptier guest experiences and optimizing property performance we encourage you to apply.
Employment Type
Full Time
