Strategy and Commercial Operations Manager
Strategy and Commercial Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Role Purpose
This role is responsible for supporting the development and execution of the cluster strategy creating analysis and research to supplement setting of cluster level targets and contributes to delivery to ensure cluster meets or exceeds its financial i.e. Net Revenue and Net Income growth and scorecard goals. The role reports into the Head of Strategy and Commercial Operations for the cluster. Additionally the role will support in evolving the cluster strategy to address new strategic issues and opportunities and for building strong commercial capabilities in cluster that will significantly grow Visas businesses and drive revenue growth and diversification. Further responsibilities include client engagement approach key cluster governance and the application of performance insights to orchestrate delivery of the strategy.
Responsibilities
Strategy Execution
- Partners with team to execute the Visa Europe strategy at a cluster /country (Spain Italy Turkey Portugal Greece Israel Cyprus Malta) level as appropriate through a cohesive integrated dataled approach for the short/mid/longterm to drive sustained revenue growth client retention regulatory engagement and Visa industry leadership.
- Works in partnership with the Team and Corporate Strategy Team to build strategic frameworks and content to influence align with and adapt functional/divisional strategies and acquisition opportunities.
- Inputs into cluster business planning cycle linking Multiyear Strategic Plans into Annual Operating Plan (AOP) to Quarterly Business Reviews (QBR). This includes ensuring ValueAdded Services (VAS) and Commercial Money Movement (CMS) strategy as well as GoToMarket (GTM) plans are fully integrated.
- Supports workstream level execution of cross functional initiatives that are of high strategic impact to business (i.e. market acceleration GTM initiatives)
- Contributes to identification and capture of new Generative AI use cases in support of business growth and industry evolution.
- Works with Country Managers Functional teams and specialized sales teams to develop client and cluster specific business plans and targets aligned to strategy.
Sales and Commercial Operations
- Supports Team in proactively managing the overall sales pipeline for the cluster working with Country Managers AEs and BD teams to develop joined up plans which ensures pipeline meets or exceeds targets and data is of high quality to enable key sales analytics e.g. splits by country by client by revenue buckets.
- Contributes to a strong sales and performance mindset and culture across the cluster.
- Captures and prioritizes client feedback to inform strategy and commercial priorities.
- May act as a point of contact with the Revenue and Commercial Operations team for sales related queries and analysis.
- Contributes to sales training strategies and supports on the delivery of targeted training priorities for cluster.
Other responsibilities
Client Engagement
- As and when needed direct client engagement to support strategy development RFPs or wider industry engagement.
- As and when needed supports Team (in collaboration with RMD and Country Managers) to create the Visa content for Client Councils.
Governance
- Responsible for supporting implementation of key cluster governance e.g. cluster leadership meetings (operational and strategic) leadership team offsites and sales pipeline reviews.
- Creates selected content for the cluster Quarterly Business Reviews (QBR) and may assist in the creation of selected content for Monthly Business Reviews (MBR).
- Cluster Operations
- Be responsible for supporting key cluster operational activities e.g. development of selected content for executive visits.
- Reviews and identifies gaps and issues in workforce data.
- Identify opportunities for process improvement/efficiency across business area.
Performance Insights
- Supports Team in identifying (set) regional business performance targets (i.e. scorecard) and KPIs for the Region.
- Responsible for being the key customer for the central performance Center of Excellence specifically validating the data points and insights provided to ensure they meet required quality.
- Responsible for contributing to the development of key performance governance material e.g. QBR.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Prior experience of 45 years in Corporate Strategy / Strategy Consulting
Excellent presentation skills both in preparing compelling decks and tell a convincing story
Demonstrated skills in collaborating with leading and influencing senior executives
Proven capacity to be a respected and valued partner at multiple levels within the organization
Flexibility and ability to adjust on the fly to new demands
Highly analytical with ability to synthesize deep quantitative and qualitative analysis for executive audiences
Experience managing complex strategic initiatives within crossfunctional teams
Commercially focused and a pragmatic selfstarter with the ability to identify opportunities and propose solutions
A sense of urgency assertiveness and directness. Ability to think longerterm coupled with fast execution of shortterm priorities
Solid knowledge of the payments business and financial services is a plus
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
