Debt Collector
Debt Collector
Posted on :
28-02-2025
Employer Active
1 Vacancy
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Job Description
Our client is looking for Debt Collectors. The Main Objective of this role will be to collect debt from customers who own money to the company.
Responsibilities:
The Debt Collector will work closely with customers to communicate how much they owe the company set a payment deadline and assist them with a payment plan to resolve their debt eventually. You will also be required to build trust and relationships with customers to help prevent future payment issues. You will also keep accurate records as you send out past due notices keep track of address changes and other contact information and report missed payments. You will also investigate and resolve any complaints.
Please note that selected candidates will undergo rigorous training for one week before commencing their duties.
Requirements
KCSE Certificate
Proficiency in Computer
Certificate/Diploma/Degree in any related course will be an added advantage
Strong verbal and written communication skills in English and in Kiswahili
Knowledge of Computer skills
Ability to handle Office and database software
Negotiation and conflict resolution
Ability to work under pressure and independently
Employment Type
Full Time
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