IT Service Management Trainee
IT Service Management Trainee
Posted on :
28-02-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Overall Purpose of Job:
Our company is hiring an IT Service Management Trainee to support the development of the IT Knowledge Management Process within KOSTAL Group globally.
Main tasks roles and responsibilities:
- Review existing knowledge articles to ensure accuracy relevance and compliance
- Standardize the formatting and structure of knowledge articles for consistency and ease of use
- Organize meetings with relevant stakeholders to review the knowledge content related to their services and provide administrative support during the meetings
- Follow up with relevant stakeholders to track progress on knowledge updates and ensure timely completion
- Identify gaps in documentation and suggest improvements
- Convert technical information into clear userfriendly knowledge articles
- Provide administrative support for IT service reviews and related documentation efforts
- Help analyse common support issues and recommend additional knowledge articles
- Continuously monitor shared mailboxes and coordinate necessary actions accordingly
Qualifications :
Experiences and requirements:
- Attention to detail
- Proactive and a pragmatic can do attitude
- Good organizational skills
- Strong written and verbal communication skills
- Strong user level MS Office skills
- Ability to learn and adapt
- Passion for continuous improvement
- Fluent in English is a must fluent in German is an advantage
- Ongoing studies
- 20 hours per week working availability
Additional Information :
What do we offer :
- Flexible working conditions with remote work possibility (inperson presence is required from time to time) you can have a real worklife balance
- Modern newly renovated sustainable office with parking space and bicycle storage area in the heart of Budapest
- Supportive diverse and highly skilled community
- Ability to really make a difference and build new processes from scratch you can participate in the formation and shape of the BSC processes
- KOSTAL is a dynamically developing company an independent familyrun business which provides much flexibility
- You can enjoy our valueoriented work culture: we are downtoearth appreciative inspiring and innovative
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
