E-Commerce Administrative Support Specialist
E-Commerce Administrative Support Specialist
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1 Vacancy
Job Description
Shape a Sustainable Future in the Retail Industry
Our client is a trailblazer in the retail services industry committed to crafting sustainable ecofriendly products for the modern dog family. With a focus on reducing waste and landfill they offer beautifully handmade buffalo leather collars toys and accessories that are durable compostable and Fair Trade accredited.
Job Description
As an ECommerce and Administrative Support Specialist manage seller accounts optimize listings oversee social media handle bookkeeping and provide administrative support. Drive business growth execute email marketing and perform SEO tasks while ensuring efficient operations and fostering success in a dynamic fastpaced environment.
Shift: Regular Schedule (MonFri 7 AM4 PM 8:30 AM5:30 PM SA Time; crossover to UK morning time)
Work Setup: Permanent Work from Home
Marketplace Listing & Seller Account Management (Priority Focus)
- Create configure and manage seller accounts across multiple marketplaces ensuring compliance with platform policies.
- Research and identify new marketplace opportunities to expand product reach and boost sales.
- Prepare and optimize product listings with highquality titles descriptions and images that meet marketplace requirements.
- Utilize integration tools or direct uploads for efficient product listing including syncing stock levels updating pricing and managing orders.
- Monitor marketplace performance track key metrics and implement strategies to enhance visibility and sales.
- Stay updated on marketplace trends competitor listings and algorithm changes to refine listing strategies.
- Troubleshoot and resolve listing errors or account issues to ensure smooth operations.
Marketing & Business Growth Assistance
- Develop and implement marketing strategies to promote marketplace listings and increase conversions.
- Conduct competitor research and analyze pricing product positioning and promotional tactics to enhance marketplace success.
- Identify potential partnership opportunities and develop growth strategies for eCommerce expansion.
- Conduct web research and write case studies to support business development initiatives.
- Share industry news and insights with the team to refine sales strategies.
General Administrative Support
- Update contracts maintain databases and perform data entry tasks.
- Provide customer support by handling inquiries and managing communications.
- Organize events schedule appointments and coordinate travel itineraries.
- Create presentations and manage file storage applications.
- Assist with personal and businessrelated tasks as needed.
Finance & Bookkeeping
- Perform basic bookkeeping tasks using Xero.
Requirements
What You Bring to the Table
- Strong English communication skills.
- Proficiency in Microsoft Excel.
- Minimum of 2 to 3 years of eCommerce experience particularly in marketplace management.
- Strong attention to detail and organizational skills.
- Ability to work independently and prioritize tasks in a fastpaced environment.
- Experience with eCommerce platforms such as Shopify Magento Amazon eBay and Walmart (preferred).
What You Bring to the Table
- Proven experience as a Virtual Assistant or in a similar role.
- Proficiency in Microsoft Office Suite Google Workspace and relevant eCommerce tools.
- Familiarity with bookkeeping software (e.g. Xero) and file storage platforms (e.g. Dropbox Google Drive).
- Willingness to learn new skills.
Benefits
Your Perks and Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Permanent WFH arrangement
- Day shift schedule
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Welcome to Emapta Philippines!
Join a team that values camaraderie excellence and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 Emapta stands proudly alongside industry giants offering stability and exciting career opportunities. Your career flourishes here with competitive compensation international clients and a work culture focused on collaboration and innovation. Work with global clients across industries supported by a stable foundation and likeminded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!
What You Bring to the Table Strong English communication skills. Proficiency in Microsoft Excel. Minimum of 2 to 3 years of eCommerce experience, particularly in marketplace management. Strong attention to detail and organizational skills. Ability to work independently and prioritize tasks in a fast-paced environment. Experience with eCommerce platforms such as Shopify, Magento, Amazon, eBay, and Walmart (preferred). What You Bring to the Table Proven experience as a Virtual Assistant or in a similar role. Proficiency in Microsoft Office Suite, Google Workspace, and relevant eCommerce tools. Familiarity with bookkeeping software (e.g., Xero) and file storage platforms (e.g., Dropbox, Google Drive). Willingness to learn new skills.
Employment Type
Full Time
