Lead ServiceNow Developer
Lead ServiceNow Developer
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Job Description
Title : LEAD ServiceNow Developer
Location : Cary NC / Greenville SC Onsite
Full Time position
JOB DESCRIPTION
Job Description
Lead ServiceNow Developer
DUTIES & RESPONSIBILITIES:
Lead development activities of various modules of ServiceNow primarily ITSM ITOM TPRM
Create and/or review design documents; present them to customer and coordinate signoffs
Lead process improvement/standardization efforts in an IT field as identified by IT and business leadership.
Coordinate with other process teams to identify crossprogram dependencies and leverage resources appropriately.
Develop strategies and plans to assess impacts and potential risks of solution alternatives and to identify solution component sharing and opportunities for reuse.
Applies innovative technology to business processes to develop new ServiceNow solutions and troubleshoot issues.
Advises on options risk and impacts on business processes and technical architecture.
Communicates technical problems and solutions to both technical and nontechnical audiences.
Knowledgeable with the ServiceNow platform suite
Design Develop and Implement solutions for Incident Problem Change Service Catalog Request Asset CMDB GRC and Knowledge
Responsible for integration with multiple LDAP SSO SCCM and other Infrastructure tools
Manage implementation and execution of ServiceNow Discovery Service Watch Orchestration Performance Analytics
Responsible for implementation of ServiceNow Data Model
Oversee ServiceNow scripting and security best practices.
Exceptional Knowledge of webbased development languages; specifically JavaScript Ajax HTML CSS and ServiceNow APIs Web Services.
JOB QUALIFICATIONS & REQUIREMENTS:
Comfortable working in a fastpaced technology environment
ITIL V3 Foundation Certified
10 years of experience working with ServiceNow.
ServiceNow Certified Implementation Specialist certification.
Must be able to manage and supervise technical staff of up to twenty.
Strong written and oral communication skills including presentation skills.
Strong problem solving and troubleshooting skills.
Proven success in contributing to a teamoriented environment.
Proven ability to work creatively and analytically in a problemsolving environment.
Experience with enduser and stakeholder engagement communication and training.
Synchrony Corp INC.
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Employment Type
Full Time
