POOLING Mortgage Broker Admin Support
POOLING Mortgage Broker Admin Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Application Management: Manage the loan application process from post appointment stage to postsettlement support ensuring a seamless experience for brokers clients and stakeholders. This includes responding to client inquiries assist with loan packaging tracking application progress identifying followup actions and liaising with lenders and internal teams to resolve issues efficiently.
Data Entry and Processing: Accurately inputting loan applications borrower information and relevant data into the system ensuring the integrity of our records with meticulous attention to detail and precision.
Document Management: Managing crucial loan documents is foundational to our operations. Youll organize scan file and retrieve these documents in strict adherence to established procedures and regulatory requirements.
Customer Communication: Engage with borrowers internal stakeholders and external partners to facilitate the loan application process. Address inquiries provide updates and uphold positive interactions to ensure client satisfaction.
Administrative Support: Help keep things running smoothly by assisting Australian Brokers and stakeholders with tasks like scheduling appointments coordinating meetings and preparing reports. Youll also provide general administrative support including keeping an eye on emails for important actions and keeping everyone updated on application statuses. Assist the brokers with valuation pricing and rate reviews.
Ad hoc tasks: May involve occasional monitoring and management of social media accounts with the flexibility to respond to queries from clients and stakeholders as needed to support a cohesive working environment. Additionally it encompasses other ad hoc tasks as assigned.
Qualifications :
- Minimum of 1 year work experience in Australian Admin Real Estate Virtual Assistant or similar roles required to have a financial service or mortgage industry background.
- Demonstrated effective communication skills both written and verbal for engaging with borrowers stakeholders and external partners.
- Proficiency in Microsoft Office suite (Word Excel Outlook) is essential for handling documentation and correspondence effectively.
- Highly organized with excellent time management abilities to efficiently handle tasks and responsibilities.
- Strong ability to multitask and prioritize tasks effectively ensuring deadlines are met and objectives are achieved.
- Capable of working independently as well as collaboratively within a team fostering a cooperative and productive work environment.
- Candidates who have previous experience working with Australian clients is highly preferred
Additional Information :
Whats in store for you at Lendi
- Flexfirst (Work from home) but must be willing to work onsite as needed or once a week.
- Health Insurance (HMO) for you & 1 free dependent
- Health & wellbeing programs
- Generous amount of leaves (total of 25 leaves 20 Annual/Vacation leaves (VLs) & 5 Sick Leaves (SLs)
- Competitive commissions/incentives
- Extra allowances will be given for WFH setup such as internet subsidy
- Life insurance effective on Day 1
- Access to training and opportunities for career progression/promotion
- Fun & exciting monthly social clubs at the moment done virtually
- Government mandated benefits are provided SSS Philhealth & Pagibig.
& many more!
How to Flexifirst:
- You must have a stable fixed internet connection (minimum 25mbps)
- An ample working space with office table and chair is also required.
- Lendi will provide you with your equipment such as a laptop extra monitor mouse keyboard headset & laptop riser.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Internal and external sales
- Loan Origination
- Loan Processing
- Sales Experience
- Presentation Skills
- Banking
- Acquisitions
- Fair Housing Regulations
- Loan Officer Experience
- Underwriting
- Administrative Experience
- Lead Generation
