drjobs IT Hardware 6-month Full-time Working Internship

IT Hardware 6-month Full-time Working Internship

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1 Vacancy
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Job Location drjobs

Hanoi - Vietnam

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Hardware service

  •  Register and keep track of all devices borrowed by the production teams ensuring that the borrowers keep maintain and give back the devices in accordance with the company regulations.
  • Examine cellphone unit observe the operation install the testing program into it to test and update phones technical specs specific issues and solutions drivers tools into Technical Knowledge Data Base Web Tool
  • Run HW process; HW tools observe and optimize the process related to the task and raise new ideas to make HW process effective (Hardware Lockbox DMT Report and SIM Cost )
  •  Ready to come to the company to support the emergency cases if receiving the requests.

IT service:  

  • Receiving support requests directly from users via emails or hotlines logging tickets to the Helpdesk system and confirming the reception of requests to users in a timely manner
  • Set up/Revoke Maintain/Upgrade the PCs (hardware/software/connectivity) for newcomers/resigned User and Gameloft employees from other studios
  • By oneself or together with the team analyzing the issues proposing solutions and implementing them in accordance with ETA guidelines for common IT tasks. Main areas of support include PCs (hardware/software/connectivity) LAN cabling Wireless printers fax machines scanners photocopying machines projectors fixed telephones and other IT devices
  • Escalating serious incidents to IT Supervisor/ Manager and the Management for immediate attention and decision making
  • Completing other administrative tasks such as support for the Company Events

Qualifications :

Attitudes and behaviors:

  • Possessing customer/serviceoriented mentality
  • Being proactive willing to learn and working overtime when requested
  • Being social communicative calm and flexible when dealing with users
  • Being innovative cooperative responsible disciplined timely and accurate in performing tasks
  • Wellorganized and detailoriented
  • Teamwork and good working attitude

Qualifications and Experiences:

  • Technical knowledge: Basic knowledge about PC and other IT devices hardware/ software/ connectivity; including Windows and Linux operating systems good skills in analyzing diagnosing and troubleshooting issues.
  • Fair English; Speak and Write.


Additional Information :

Recruitment Process:

  • (1) Screening call
  • (2) Test
  • (2) Interview
  • (3) Offer

Work Location

  • Work location: 56 To Huu Nam Tu Liem Ha Noi Vietnam.

Why Join Gameloft

  • You want to work in an exceptional industry and create games downloaded more than 1 billion times per year.
  • You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.
  • You want to contribute to a vibrant and dynamic atmosphere.
  • You want to join a global company and meet great people around the world.
  • You will work on an employment contract with competitive remuneration and benefits package.
  • You are looking for a fun place to work in the heart of the city.

What Else Can Gameloft Hanoi Offer You

  • 05 working days/week: From Monday to Friday applying hybrid working model and flexible working time
  • Internship Allowance: VND7000000/ month
  • Home Office Support Allowance: VND250000/ month
  • Annual health checkup
  • Accident Insurance
  • Exciting diversity with our talents from around the world 
  • Creative modern and open working place
  • Continuous and professional training to fully develop your potential
  • Work hard play hard and enjoy various activities (team building events CSR etc)
  • High chance to become an official employee of Gameloft.

We cant wait to find our next great talent!

Please submit your CV cover letter or portfolio (if applicable) to  

Want to learn more Please visit our Website: ;

Due to the high number of applicants we regret to inform you that only shortlisted candidates will be notified. Your CV will be saved in our database for future suitable open jobs. Thank you for your understanding.

 


Remote Work :

No


Employment Type :

Intern

Employment Type

Intern

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