Filinvest Hotel: CRIMSON RESORT & SPA BORACAY
In accordance with the policies procedure and standards of Chroma Hospitality and Crimson Resort & Spa Boracay and under the general guidance and supervision of the General Manager and within the limits of established Crimson Resort & Spa Boracay policies and procedures directs all hotel operations and assesses evaluates and meets the short and longterm needs of the hotel to ensure its success.
- Supports and acts in accordance to the approved Banquet Sales Action Plan to boost the
sales strategy. - Solicit banquet business within the assigned area of assignment Weddings Other Socials
Corporate residential and Nonresidential meeting groups. - Prepare all standard documents and correspondences required to ensure all clients
requirements are met and to ensure smooth flow of events internally
Banquet Proposal Contract Addendum
Banquet Event Order
Amendment
- Attend to inquiries in a timely manner. Inquiries may be received through email mobile
phone telephone other online channels. - Coordinate impressive and wellplanned familiarization and site inspections with Banquet
Sales Coordinator or Operations Team in CRSB property. - Followsup status of tentative MICE bookings with Room Sales counterpart.
- Reviews signed contracts turned over by Room Sales.
- Handles all room accommodation assignments of Weddings and Other Socials booking
function meal and setup arrangements including submission of menu proposals and billing
arrangements of group or event assigned by DOBE. - Establishes and reviews cutoff dates for final function room requirements obtains the
convention or meeting format/program and applies it to available public space; recommends
the program or format to the meeting organizer. - Whenever applicable at the conclusion of the meeting reviews all charges with the meeting
organizer through Banquet Sales Coordinator to expedite billing. - Sell other hotel facilities and services as required by clients
- Meet with clients and attend to the details of their events (including weddings; internal
meetings and external meetings etc.) - Ensure Banquet Contracts and Payments are done in a timely manner based on standard
hotel policies - Liaise with other departments to provide exceptional service for guests:
Executive Chef EAM F&B/Banquet Operations Manager menu and floor plan lay out within
budgets.
Reservations Manager/team for allocation of room bookings.
Facilitate BEO and GIS meetings.
Provide input for hotel improvement relating to Banquet products and services. - Assist with promotions and other sales activities where requested
- Assist in organizing trade shows functions and exhibitions where applicable and advised by
Superiors - Attend networking events that can enhance hotels contacts and business opportunities.
- Be updated with latest banquet trends and innovations in the corporate meetings industry
weddings other socials and related industry. - Maintain professional relationships with local suppliers/ partners.
- Grow network of suppliers/partners/accounts that may have the ability to recommend or refer future business clients/opportunities for the hotel.
- Work with Department Head to achieve departmental revenue targets.
- Monitor competitors banquet performance and share relevant information to keep abreast
in the industry trends and market condition. - Makes presence felt by customer constantly. Must be available to solve problem and/or
suggest alternatives to previous arrangements. - Closely liaise with Banquet Sales Coordinator in property to oversee customer experience
during their stay in the hotel and share any inputs/comments that will help the hotel
perform better. - Following set parameters must be present on property to manage preevent up to
conclusion of event depending on the needs and/or requirements of client.