Customer Support Representative German & English (OnSite in Bulgaria)
Are you fluent in German and English and looking for a dynamic customer support role Join our team and provide toptier assistance via email & chat (95%) for a global project!
Location: Onsite Bulgaria
Work Schedule: Monday to Sunday in rotative shifts 2 days off per week.
Flexible shifts available:
- Morning Shift: 10:00 AM 7:00 PM
- Late Shift: 12:00 PM 9:00 PM
- Night Shift: 5:00 PM 2:00 AM
- Parttime options available
Contract Type: FullTime & PartTime positions available
Job Responsibilities:
- Provide customer support via email & chat (95%) ensuring prompt and professional responses.
- Assist customers with inquiries troubleshooting and resolving issues efficiently.
- Maintain highquality service standards and adhere to company policies.
- Collaborate with internal teams to ensure customer satisfaction.
Requirements:
- Fluent in German & English (C1 level).
- Strong written communication skills for email & chat support.
- Ability to work flexible shifts including weekends and nights.
- Previous customer support experience is a plus but not required.
Salary & Benefits:
- Competitive Salary: 3800 BGN gross per month
- Career growth opportunities in a fastpaced international environment
Only local candidates in Bulgaria are eligible.
Ready to kickstart your career in customer support Apply today!
Only shortlisted candidates will be contacted.