Part-time Dutch Market Backoffice Specialist
Part-time Dutch Market Backoffice Specialist
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Job Description
Your contribution to something big:
First contact that the customer;
Analyze requests and answer accordingly;
Provide solutions and step by step guides to help customers with the app usage;
Advise regarding software and app updates;
When necessary inform customer the best way to get help regarding issues out of our range;
Inform second level support when there are recurrent issues they are not aware of;
Point of contact between the customer and the technical team;
Assist dealerships and customer support when the issue is the App.
Qualifications :
What distinguishes you:
Dutch (C1 level) Mandatory;
Fluency in English;
Good communicative competencies commitment and solutions oriented;
Experienced in customer services ideally have worked in a customer interaction center receiving request by Phone and have interest in the travel industry (interest in modern widgets e.g. App customer support is a plus).
Additional Information :
What we offer you:
Challenges in an international environment career opportunities in one of the best companies in the world flexible hours medical services discounts for employees sports and health related activities canteen good access to public transports space for creativity.
Success stories dont just happen. They are made...
Make it happen! We are looking forward to your application!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
