ReentryTransitional Case Manager

Position Summary 

Provide comprehensive case management services for the adult or juvenile reentry participants as they navigate the reentry process.  This position will provide case management and transitional management to persons currently incarcerated as well as persons who have been released from incarceration and need a continuum of care.  Work with participants using and Integrated Case Management process that will orient and assess participant readiness for programming identifying strengths and challenges to achieving goals and collaborating with participants in formulating a strong reentry plan. Work closely with other program staff both in the jails and prisons as well as other community partners to monitor progress and coordinate referral support. This position will also work with external partners (such as literacy behavioral health and housing providers benefits etc) to ensure that services are coordinated and participants are able to fully engage in a holistic reentry process.  

Essential Functions 

• Provide case management services including but not limited to personal development plan referral for supportive services outreach and connection to community resources to address barriers to employment and life management challenges 

• Assist with the facilitation of orientations workshops and other initiatives both individual or group 

• Conduct individual assessments; tool may vary based on program. Determine eligibility based on contractual requirements in accordance with established criteria 

• Develop and maintain positive relationships with others including training partners correctional staff program participants probation/parole officers and other collaborating partner staff 

• Provide information and referral to community resources to help participants address their employment and life management barriers that could affect ability to achieve career goal 

• Assess participants training readiness and make recommendations documenting any concerns or potential barriers 

• Work closely with other team members communicating regularly attending training and team meetings etc.   

• Work closely with the NRCs in continuing care for impacted persons 

• Other activities as they arise to support ORP efforts to increase returning citizens access to more individualized and higher quality services to address health addiction employment education economic mobility and/or career pathways 

• Perform any additional duties as described by the Office of Reentry Partnerships related to the goals and activities of the Office 

Competencies Knowledge Skills and Abilities 

• Commitment to the ORP Values Personal commitment to equity and inclusion and specifically ORPs mission to empower returning citizens partner organizations and the public to interrupt cycles of harm and build thriving communities. Commitment to authentic and ongoing partnership with people families and communities most directly impacted by reentry 

• Familiarity with Philadelphia Deep knowledge of Philadelphia including dynamics of wide array of different communities and neighborhood; familiarity with the stakeholders involved in Philadelphia criminal justice system 

• Skilled at Community Engagement Proven track records of effectively engaging community members to achieve specific objectives familiarity with best practices related to community engagement. Ability to engage authentically with a wide range of stakeholders and various racial ethnic and socioeconomic communities 

• Excellent Collaborator and Facilitator Ability to work cooperatively and effectively with others to set goals resolve problems and make decisions; able to collaborate with diverse types of stakeholders including government. Experience effectively facilitating groups and meetings with a wide range of stakeholders 

• Effective Communication Outstanding oral written and visual communications skills for various audiences including digital and traditional communications 

• Advances Administrative Skills and Digital Literacy Fluency with Microsoft Office programs including Word Excel Powerpoint and Outlook and other computerbased communications functions and platforms and ability to learn new software systems 

• Attention to Details and Organization including strong organization skills careful about details thorough in completing tasks able to meet deadlines and persistent in pursuit of goals 

• Strong Analysis and Reasoning including comfort with basic spreadsheets data collection and simple analysis and the ability to gather organize edit analyze and synthesize information 

• Project management Ability to multitask prioritize and manage multiple activities in a fast paced environment including managing peoples involvement in complex projects 

• Critical and Strategic Thinking Ability to use sound and accurate judgment and think creatively to resolve complex problems and the ability to multitask under tight deadlines  

• Flexibility Selfstarter with flexibility to work both independently and as part of a team and an eagerness to contribute to the success of the Office of Reentry Partnerships even when tasks may fall outside of core responsibilities 

Qualifications :

Required: 

• Bachelors degree or equivalent work experience 

• A minimum of 3 5 years Case Management experience 

• A minimum of 2 years working with justice impacted persons  

People who have been directly affected by the criminal justice system are encouraged to apply 

Additional Information :

TO APPLY: Interested candidates must submit a resume and cover letter.

Salary Range: $50000 $55000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial wellbeing and personal growth!

Successful candidate must be a city of Philadelphia resident within six months of hire. 

Effective May 22 2023 vaccinations are no longer required for new employees that work in nonmedical nonemergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that  are patientfacing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations ator send an email to

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