GLOBAL ACCOUNT MANAGER
GLOBAL ACCOUNT MANAGER
Posted on :
22-02-2025
Employer Active
1 Vacancy
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Job Description
About our client:
Our client founded in 1989 under visionary leadership has grown from a small travel management firm into a renowned global travel enterprise. Over the years they have broadened their expertise to provide a comprehensive suite of travelrelated services with a strong emphasis on corporate travel management. Their dedication lies in delivering customized resultsoriented and strategically aligned travel solutions tailored to meet the unique needs of their esteemed clients worldwide.
OPEN POSITION:GLOBAL ACCOUNT MANAGER
Duties:
1. Client Relationship Management:
Build and nurture longterm relationships with senior executives and decisionmakers of key accounts.
Act as the primary point of contact between the client and the company.
Understand the clients business objectives challenges and needs and provide tailored solutions.
2. Account Strategy Fr Planning:
Develop and implement account strategies for global clients to ensure business growth and retention.
Align the companys offerings with the clients strategic goals.
Identify new business opportunities within existing accounts and drive revenue growth.
3. Global Coordination:
Work across different regions ensuring alignment of account activities and strategies globally.
Coordinate with internal teams in various departments (e.g. sales marketing operations and customer support) to deliver seamless service across multiple regions.
Address any regionspecific challenges or requirements for the client.
4. Project Management Fr Delivery:
Ensure the successful delivery of services/products to clients in a timely and efficient manner.
Manage and oversee the execution of large complex projects.
Monitor project progress and take corrective actions if necessary to meet deadlines and quality standards
5. Revenue Growth Fr Forecasting:
Drive the growth of the account by crossselling and upselling services/products.
Maintain a strong pipeline of potential opportunities within key accounts.
Prepare accurate forecasts and track progress toward sales targets and account KPIs (Key Performance Indicators).
6. Problem Solving 5 Conflict Resolution:
Act as a problem solver for any issues or conflicts that arise between the client and the company.
Ensure high levels of client satisfaction by addressing concerns promptly and effectively.
7. Reporting Cr Performance Analysis:
Provide regular updates and reports to senior management on account performance financials and growth opportunities.
Analyze market trends client performance and competitive landscape to inform account strategies.
8. Market Intelligence:
Stay up to date on industry trends competitor offerings and new technologies that could benefit the clients business. Provide valuable insights and recommendations to clients based on market developments.
9. Collaboration and Team Leadership:
Collaborate with sales teams product managers and customer success teams to achieve account objectives.
Lead global account teams ensuring smooth communication and effective execution.
Requirements
Skills and Qualities:
Minimum Experience of 25 Year Similar Field/Role
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Analytical and problemsolving capabilities.
Strategic thinking and longterm planning skills.
Adaptability and ability to handle highpressure situations.
Knowledge About Industry Africa/Asia Markets clients
Employment Type
Full Time
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