This is a remote position.
Job Title: Finance Coordinator
Work Schedule: Monday to Friday 40 hours per week Flexible During Client Business Hours (Sydney Australia Time)
Position Overview:
The Finance Coordinator is responsible for overseeing daily administrative financial and operational functions ensuring seamless coordination between clients tutors and internal teams. The role plays a critical part in maintaining efficiency compliance and data integrity across multiple systems while supporting the company s longterm growth and service quality.
Key Responsibilities:
Operations & Client Management:
- Maintain an uptodate list of active and inactive clients in the BANG system.
- Track and manage client session hours to ensure accurate recordkeeping.
- Oversee tutor and client matching to optimize learning outcomes and satisfaction.
- Provide basic troubleshooting and support for the BANG system to ensure seamless functionality.
- Identify and implement process improvements to enhance operational efficiency.
Administrative & Communication Management:
- Manage daily email correspondence including rolebased and work emails from clients and tutors ensuring timely and professional responses.
- Create review and maintain policies procedures service agreements and contract documents for clients tutors and staff members ensuring compliance with industry standards and regulations.
- Coordinate with the ICT team to set up and manage email accounts extension numbers and other digital infrastructure for new team members.
- Delegate and coordinate tasks among administrative staff recruitment teams and education consultants to streamline operations.
- Develop and maintain communication platforms such as Jam Cyber WhatsApp and other tools to enhance team collaboration and client engagement.
- Serve as the primary administrator for critical office applications including DocuSign Indeed Ezidebit and other digital platforms.
Finance & Payroll Processing:
- Prepare process and validate payroll for tutors and staff ensuring accuracy before endorsing it to the bookkeeper for final payment processing.
- Generate Australian Super Member ID Numbers for new tutors and ensure compliance with superannuation requirements.
- Oversee and manage the creation processing and maintenance of invoices quotes and billing for clients.
- Maintain accurate financial records and support audits reconciliations and reporting as needed.
Strategic & Compliance Management:
- Develop and implement best practices for administrative financial and operational workflows.
- Ensure all policies and procedures align with legal compliance and company standards.
- Monitor and update contracts service agreements and operational guidelines to reflect industry changes.
- Work collaboratively with leadership to improve processes minimize risks and enhance efficiency.
Internal IT & Technical Support:
- Provide basic troubleshooting and internal IT support for office applications and business tools.
- Liaise with external IT teams or service providers when advanced technical support is needed.
- Monitor and maintain data security protocols across digital systems.
Requirements
Required Skills & Qualifications:
- Strong organizational and multitasking abilities to manage multiple priorities efficiently.
- Experience in payroll processing invoicing and financial documentation.
- Proficiency in all office applications particularly Google Sheets Google Docs and Microsoft Office (Excel Word Outlook etc.).
- Excellent verbal and written communication skills to coordinate across multiple teams and stakeholders.
- Ability to draft review and implement policies procedures service agreements and contract documents for clients tutors and staff members.
- Strong problemsolving skills with an ability to identify gaps and implement solutions.
- High attention to detail and ability to ensure compliance with internal policies and external regulations.
- Experience in team coordination and delegation to improve workflow efficiency.
Required Skills & Qualifications: Strong organizational and multitasking abilities to manage multiple priorities efficiently. Experience in payroll processing, invoicing, and financial documentation. Proficiency in all office applications, particularly Google Sheets, Google Docs, and Microsoft Office (Excel, Word, Outlook, etc.). Excellent verbal and written communication skills to coordinate across multiple teams and stakeholders. Ability to draft, review, and implement policies, procedures, service agreements, and contract documents for clients, tutors, and staff members. Strong problem-solving skills with an ability to identify gaps and implement solutions. High attention to detail and ability to ensure compliance with internal policies and external regulations. Experience in team coordination and delegation to improve workflow efficiency.