Finnish Speaker Front Backoffice Specialist Digital Solutions
Finnish Speaker Front Backoffice Specialist Digital Solutions
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Job Description
Role & Responsibilities:
Taking responsibility: On behalf of your client you will handle customer enquiries in writing and by telephone in Finnish. You will support customers with their extensive requests concerning digital topics such as vehicle apps.
Think comprehensively: In case of challenges with booked services in the vehicle you are the first contact person and present possible solutions to the customer in 1st or 2nd level support.
Implement reliably: Forwarding technical issues to the appropriate departments is just as much a part of your responsibilities as communicating with the specialist centers. You will also advise our customers on the existing digital product portfolio.
Qualifications :
Skills & Experience
Personality: customeroriented responsible and communicative;
Working method: professional independent reliable service and solutionoriented;
Experience and knowhow: Enthusiasm for customer service in the automotive sector quick perception and secure handling of common information technologies also with ticketing tools;
Language: Finnish language skills at native speaker level in written and spoken in combination with good knowledge of English;
Training: No specific training required.
Additional Information :
What we offer you:
Challenges in an international environment career opportunities in one of the best companies in the world flexible hours medical services discounts for employees sports and health related activities canteen good access to public transports space for creativity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
