Advisory Solution Consultant - SPM Enterprise Architecture

What you get to do in this role:

• Create and contribute to sales campaigns focused on Enterprise Architecture (EA) and Strategic Portfolio Management (SPM) by providing product and industry insight. Serve as a thought leader on the Enterprise Architecture (EA) and Strategic Portfolio Management (SPM) product suite for ServiceNow.
• Collaborate closely with sales teams to identify potential technical champions within client organizations and develop strategies to engage and nurture these individuals. We are seeking individuals with extensive Enterprise Architecture experience including roles such as Enterprise Architect and relevant certifications (e.g. TOGAF IT4IT). Provide technical guidance training and support to empower these champions to advocate for our solutions effectively.
• Drive initiatives to cultivate a network of enthusiastic advocates who promote our products/services within their organizations ultimately enhancing client satisfaction and driving business growth. Leverage your expertise in Enterprise Architecture including database design core data design security and integrations to solve complex problems and demonstrate value by architecting customer solutions tailored to their unique needs.
• Establish and maintain strong alignment with Product Management and Engineering teams (the BU) to advocate for product enhancements address breakfix issues and relay feedback from the field and customers. Your deep understanding of ServiceNows platform will be instrumental in shaping the product roadmap and ensuring continuous improvement.
• Support enablement for ecosystem members including but not limited to Solution Consultants and Sellers by demonstrating the value of the EA and SPM product suite. Leverage your technical expertise and business acumen to support the generation and maturity of the EA and SPM product suite pipeline. Facilitate customer workshops to accelerate customer adoption mature the pipeline and retain customers.
• Contribute to and maintain a showcase of EA and SPM product suite solutions created on the ServiceNow platform. Assist sales personnel in qualifying customer opportunities validating customer needs and requirements and performing business value assessments.
• Demonstrate solutions both standard and where strategically and financially appropriate tailored to customers and prospects. Respond to requests for information proposals quotes (RFIs RFPs RFQs). Scope and deliver Proof of Value engagements with customers and prospects when deemed strategically and financially appropriate.
• Support marketingled events e.g. conferences (Gartner Knowledge ServiceNow submits) trade shows webinars. Remain current on competitive analysis and understanding of how to best position ServiceNow EA and SPM product suite to ensure we stay ahead of opportunities and obstacles.
• Understand the business and technical problems addressed by the EA and SPM product suite including but not limited to key regulations business drivers and evolving business needs.
• Travel required.

Qualifications :

To be successful in this role we need someone who has the following:

Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry. 

5 years of Enterprise level PreSales Engineering (or similar) experience within SaaS environment

Proven experience in Agile frameworks (e.g. Scrum Kanban).

Experience working in crossfunctional teams and understanding Agile team roles and responsibilities.

Analytical mindset with a focus on datadriven decision making and strong problemsolving skills as well as a passion for technology.

Strong knowledge of software development lifecycle (SDLC) and Agile practices.

Familiarity with tools and platforms commonly used in Agile environments (e.g. Jira Confluence Azure DevOps).

Experience with Agile coaching or training.

Ability to management multiple engagements simultaneously.

Exceptional communication and presentation skills including technical and business concepts

Exceptional communication and presentation skills including technical and business concepts associated with strategy application project program and portfolio management.

Ability to forge strong business relationships and connect with both Clevel execs at customers as well as with individuals in ServiceNow ecosystem.

A strong understanding of the PPM market and Project Management related business processes

Familiarity with specific industries including understanding of regulatory and compliance requirements for companies operating in (Technology Media Telecommunications)

Preferred Certifications:

o Certified ScrumMaster (CSM) Certified Agile Practitioner or similar Agile certifications.

o Technical certifications related to the companys products or industry (e.g. AWS Azure ServiceNow).

Additional Information :

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and requiredinoffice.

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at  for assistance.

For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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