Operations Manager WM
Operations Manager WM
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Are you a stellar distribution operations professional Do you enjoy working in a fastpaced environment and getting your hands dirty If this sounds like you then wed love to chat!
Role background
Wolt is a Finnish technology company and were best known for our food delivery platform. In 2017 Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today were a team of 10000 people in 27 countries and over 500 cities servicing over 36 million registered users. As the platform economy is changing the ways consumers connect with restaurants and retailers were seeing a huge opportunity to be the industry leader with the amazing teams we have built globally.
The role you are looking at is a part of Wolt Market our very own grocery stores that deliver unprecedented convenience and worldleading customer experience. People across Greece can order their groceries and have them delivered to their doorstep at lightspeed.
We are looking for a strong Operations Manager to lead our endtoend grocery operations from fulfillment to delivery. The role will also be critical in defining the optimal online grocery store operations organization in Greece.
As a Wolt Market Operations Manager you have full ownership of operations. You are leading everything related to how operations take place and are responsible for optimizing store layout improving picking and packing costs ensuring a great user experience and providing leadership to our operational team consisting of Operations Team Leads Store Managers and Grocery Associates. Four key areas youll always focus on are your operations safety quality customer experience and productivity.
What youll be doing
- Responsible for the endtoend grocery operation from fulfillment to delivery.
- Focus on the continuous improvement of your operation. Key focus areas include: safety quality customer experience and productivity.
- Hiring and leading are one of your main responsibilities while you maintain a motivated team.
- Provide daytoday leadership and guidance to managers and associates to optimize store operations and guarantee operational excellence.
- Drive the creation of staffing plans schedules quality initiatives process change initiatives and other change initiatives to support and enable store managers to meet and exceed the Business Plan. There is always a high focus on productivity.
- Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall store/country objectives.
- Define the optimal online grocery store operations organization in local teams.
- Youll work closely with other teams such as category and supply chain. In addition there is a close relationship with global operations.
Qualifications :
- Operations Management experience in a distribution environment. Experience in ecommerce or ondemand fulfillment is a strong plus.
- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills are required.
- Experience in leading teams.
- Fluency in Greek and English.
- Ability to think both strategically and operationally with an eye for detail.
- A handson proactive practical pragmatic attitude.
- Readiness to travel to other cities in Greece on a regular basis.
Additional Information :
If you are excited about working in a highgrowth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!
You will fit into a truly diverse team across 27 countries what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level decisions are made quickly and knowledge sharing as well as mentoring is on our daily agenda.
We will be reviewing applications on an ongoing basis so if this sounds like an opportunity you want to pursue apply today!
If you have any further questions about the position before submitting an application you can turn to: Caroline Srensen Talent Acquisition Partner:
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
