Job Description
- Accountable for New Hire training Nesting Performance during 306090 days period and overall knowledge management during BAU
- Take direction from training lead and execute deliverablesDesign process training plans with inputs from client SMEs
- Assess the effectiveness of training material to be deployed for the KS program including the SOPs Participant and Facilitator Guides Learning Check Points etc.
- Setup daily/weekly huddles with trainees to track progress and resolve any issues
- Conduct audits calibration with QAs & Training Need Assessment (TNA) for employees in BAU Operations
- Develop training interventions based on TNI for existing employees
- Review and revise the standard operating procedures periodically or as agreed with the client
- Ensure robust update management process is deployed and followed
- Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD)
- Preparing publishing and maintaining various training reports and dashboards
Shifts US shifts (6:30pm to 3:30am)
Location Bangalore
Qualifications
Graduate with minimum experience of 2 years in training for Account Payable Domain
Qualifications :
Graduate with minimum experience of 2 years in training for Account Payable Domain
Remote Work :
No
Employment Type :
Fulltime