NDKSB Head of Operations EtniesEsEmerica
NDKSB Head of Operations EtniesEsEmerica
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CHF CHF 130000 - 150000
1 Vacancy
Job Description
NDK Skateboarding is seeking a highly motivated and experienced Head of Operations to lead and oversee all operational functions. This role is pivotal in ensuring efficiency across product development supply chain demand planning logistics purchasing sales operations and inventory management. The Head of Operations will play a handson role in aligning supply and demand driving operational excellence and supporting the global growth of NDK Skateboarding.
Reporting to the CEO of NDK Skateboarding and the COO of the Nidecker Group this role involves close collaboration with department heads and senior staff across multiple functions. The position will leverage existing shared Nidecker resources while developing new dedicated operational functions.
Tasks
1. Team Leadership & Coordination
- Lead mentor and develop a highperforming operations team across product development supply chain demand planning logistics purchasing and sales operations in Europe Asia and North America.
- Establish clear performance goals and ensure departmental objectives align with overall company goals.
- Foster a collaborative accountable and solutionsdriven team culture.
- Manage and track timelines and milestones across departments consolidating them into a unified dashboard for global oversight.
2. Supply Chain & Inventory Management
- Develop and implement supply chain strategies that balance cost efficiency with service excellence.
- Oversee inventory planning and optimization to support DTC retail and wholesale channels.
- Collaborate with production facilities and thirdparty logistics providers (3PLs) to ensure timely global distribution.
- Implement best practices for inventory tracking leveraging ERP systems for realtime visibility and accuracy.
3. Demand Planning & Purchasing
- Lead demand planning processes in collaboration with Sales and Marketing teams to ensure accurate forecasting.
- Utilize market trends historical data and promotional activities to refine demand forecasts.
- Oversee the purchasing process ensuring timely procurement aligned with forecasts and production schedules.
- Develop strong supplier relationships to secure competitive terms reliable deliveries and highquality materials.
4. Sales Operations Oversight
- Work closely with the Head of Sales Operations to ensure seamless coordination between Sales Marketing and Operations.
- Improve sales operations tools and processes including CRM and ERP integrations.
- Develop and manage efficient order management forecasting and fulfillment processes.
- Establish KPIs to monitor and optimize sales operations performance.
5. Sales & Operations Planning (S&OP)
- Establish and lead the S&OP process to align product development sales demand forecasts and financial targets.
- Optimize delivery schedules from production facilities to distributors and warehouses in the US EU and Asia.
- Collaborate with crossfunctional teams (Development Sales Supply Marketing Finance) to create a unified operational plan.
- Monitor and adjust plans dynamically based on market demand production schedules and logistical challenges.
6. Logistics & Delivery Optimization
- Develop global transportation strategies for sea air and express shipments ensuring costeffective and reliable deliveries.
- Optimize warehouse and distribution operations to enhance efficiency and customer satisfaction.
- Work closely with 3PLs to streamline logistics and improve service levels.
7. Process Improvement & Operational Excellence
- Utilize ERP systems and data analytics to monitor performance identify inefficiencies and drive continuous improvement.
- Implement best practices across operational functions to enhance productivity and reduce costs.
- Develop and track KPIs to measure success and ensure alignment with business goals.
8. Financial Oversight & Compliance
- Partner with Finance to manage budgets optimize cost efficiencies and ensure regulatory compliance.
- Work with Sales and Product Development teams to set pricing targets and margin strategies.
- Ensure compliance with global trade laws tax regulations and operational policies.
Key Objectives:
- Achieve seamless alignment between supply chain sales and product development teams through effective planning.
- Optimize supply chain processes to improve efficiency reduce costs and enhance delivery timelines.
- Successfully implement and drive the S&OP process for better crossfunctional collaboration.
- Strengthen supplier relationships and purchasing processes to support business growth and profitability.
- Develop efficient inventory management strategies for DTC online channels.
- Ensure high levels of inventory accuracy and operational efficiency across all regions.
- Deliver ontime highquality products and services to customers and distributors.
Requirements
- Education: Bachelors degree in Supply Chain Management Operations Business Administration or a related field (Masters degree preferred).
- Experience: 10 years in supply chain operations logistics purchasing sales operations and inventory management with leadership experience in demand planning and S&OP.
- Industry Knowledge: Proven experience in the footwear industry with a strong understanding of product development logistics and global markets.
- Technical Skills: Proficiency in ERP systems CRM tools data analytics and performance dashboards.
- Core Competencies: Strong leadership problemsolving organizational and communication skills.
- Passion for Action Sports: Interest in skateboarding sportswear or action sports is a plus.
Why Join NDK Skateboarding
This role offers the opportunity to lead and optimize global operations in a dynamic fastgrowing company within the skateboarding and action sports industry. If you have the leadership strategic vision and operational expertise to drive NDK Skateboardings growth wed love to hear from you!
Employment Type
Full Time
