Sales Supervisor

About the Job

Accountabilities:

• Participate in setting a business developer's visit plan with the branch manager for effective results.
• Allocate business developer's monthly, weekly, and daily targets to ensure achieving all targets on time.
• Develop a detailed visit plan with each business developer to ensure achieving targets.
• Review and analyze daily achievement report for each business developer to ensure achieving daily, weekly and monthly targets.
• Review and follow up all opened invoices which didn't collect with different customers to ensure achieving collection targets on time.
• Follow up Key Account Business Developers to ensure their visits to key account customers are preformed to review their consumption in terms of products and ensure proper promotion.
• Follow up the activation of stopped customers with the sales team to ensure customer satisfaction.
• Follow up Business Developers to follow up customers with the returned cheques & to agree on new payment terms or collects the cash from customers to ensure maintaining the company's rights and to achieve collection targets.
• Review with sales team frozen customers to ensure achieving targets.
• Ensure finishing the expiration process for all customers to ensure customer satisfaction.
• Visit key customers to take orders and to ensure their satisfaction.
• Ensure activating new customers (prospecting) moreover maintaining current ones to increase sales volume & market share.
• Coordinate with other departments to resolve any escalated problems from customers to ensure customer satisfaction.
• Develop frequent reports regarding the achievement and obstacles to be submitted to the direct manager.
• Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
• Follow the instructions, requirements of the quality, safety, and occupational health, the environment, and road safety management system.

People Management Responsibilities:

• Performs all Management responsibilities to lead & Motivate own staff to ensure high morale and attainment of operational objectives by ensuring:
• Employees have clear job objectives and challenging targets.
• Employees receive appropriate coaching, learning & development
• Appropriate staffing of the department to ensure workload balance and high productivity.
• Appropriate compensation and rewards motivate and recognize top performance based on actual performance and compliance with the company business conduct standards.
• Maintains two-way communication.

Job Requirements

• University degree in any discipline.
• Pharmaceutical Background is a must.
• 3 - 5 years' experience in the field of distribution.
• Good User of MS office.
• Advanced Selling skills.
• Good analytical abilities.
• Well organized and Follow up skills.
• Negotiation, Planning, Problem-solving, Communication and leadership skills.
• Good command of the English language.